We buy travel insurance for any trip that requires pre-payment. This was the first time we had to file a claim. Although there is a lot of paperwork involved in filing a claim (understood) Nationwide was clear and direct with their claim filing instructions. Phone reps were helpful and quickly answered the phone. They promise adjudication within 15 days of filing and took 18 days to issue the payment, although not received for another week. Overall, excellent service and assistance.
Clifford K. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We appreciate that you are unable to review the claims process since you did not have a claim. Nevertheless, we thank you for your ratings on the plan's cost and coverage.
Although it is a added cost to travel we cannot justify not getting it for the security it gives. We only had to file a claim once, 20 trips ago it went smooth that we have not traveled without insurance since.
Steven N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully we didn’t need any services but the peace of mind that it was there was priceless. Our representative was so gracious, we will certainly contact you again in the future.
Joseph Thomas G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately we did not have to submit a claim. But this was great peace of mind and a good price once my wife did some searching online. Much more reasonable than the cruise line prices.
douglas F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had a last minute family health issue. Had to cancel cruise. Filed paperwork and had check in hand within 15 business days. Great company!! No issues.
John M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.