Travel Insurance Reviews for Travelex Travel Select

I contracted pneumonia the day before we were supposed to return from Italy. Once home and somewhat functional, I submitted the receipts for the Doctor visit (came to hotel late at night), medications (including injections, prescriptions, & OTC), additional night at hotel, and airfare change fee. Travelex paid all the expenses submitted within 14 days. The only glitch we had was when my husband called TravelEx from Italy to find out how to proceed. The woman who answered the Travelex international "assistance" number would not provide any assistance or suggestions, other than stating we needed to file a claim - however, she refused to take our policy number to initiate one (she also refused to give her name). Thankfully, our Tour Manager was very helpful, and all our other dealings with Travelex were stellar. We will definitely use them again.

Our Samsung Galaxy S2 Tablet was stolen from the crowded mandatory bag check in counter at Borghese Gallery in Rome, Italy on October 7, 2018. We had the tablet in our possession during the entire 2 hour tour. As we retrieved our checked our bags, my husband put down his tablet in order to take bags into his hands. He put his camera back into his camera bag and when he turned to pick up his tablet from the counter, the tablet was already gone. We reported to security but there was nothing they could do. It was our last day in Italy. As soon as we arrived home the next day, we contacted Travelex and was able to file a claim online. They told us it would take 4 weeks before any decision would be made. Sure enough on November 8, we received an email stating that our claim was approved and on November 12, we received our check for $400+ the full amount to purchase a new tablet. We have bought travel insurance in the past, but this was the first time we filed a claim and we was not optimistic that we would get compensation, but we did! Thank you Travelex for coming through for us.

We had two visits to the ship's doctor while on a cruise to Croatia. We submitted the paper work for the claims and received the payment we were expecting in 5 weeks. This was the first claim we have ever submitted on a travel insurance policy and we were very pleased the service and results.

This is the fourth year in a row that we have insured a trip through Travelex. Their prices were fair with good value and, when BA lost our luggage, they reimbursed us promptly for the personal items we had to buy as replacements.

For some reason, I've always been a little skeptical of travel insurance, but with a big trip to Italy, Spain and France planned for just my son and I, I Googled, Yelped and generally researched options. I chose Travelex through InsureMyTrip and then thought, well, that's probably a waste of my money. Wrong! I was biking in Italy, had an accident and tumbled down an embankment. No serious injuries, but I did end up in a doctor's office to be patched up and have some x-rays taken. I got a handwritten receipt. A few days after returning home, I filled out the form for a claim and sent it off. Less than 3 weeks later the Travelex check from their underwriter, Stonebridge Casualty, arrived for the full amount. Wow. No hassle. I'd use Travelex and InsureMyTrip again in a flash.

We had terrific service with Travelex. Filing a claim was very easy. The required documentation was simple and readily available. Our claim was paid promptly in full. We will definitely use Travelex again.

Our return to home flight was cancelled due to the volcanic eruption in Iceland in late May/2011. We were delayed 4 days until I purchased return tickets for my wife and me. The total cost of the tickets, additional lodging and meal expenses ( all of which were documented) were reimbursed to me within aprox one month of our return. I couldn't ask for better service. I also must thank the people at InsureMyTrip for their help in getting into contact with and follow through with Travelex.

We purchased the insurance within a few days of our deposit, so we were eligible for the cancel for any reason coverage. About 2 months before our trip, I broke my leg and was unable to travel. We were promptly reimbursed for our full airfare and the non-refunded portion of our cruise cost.