Luckily I did not have an incident requiring use of the coverage, but I have in years past, and Generali Global Assistance provided a rapid response and covered what was needed. I will always use them for my travel insurance.
susan d. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thought we might need to file a claim and the rep on the phone was kind, patient and helpful. Luckily it was not necessary but she was very reassuring.
Linda W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Customer service was wonderful as we asked many questions before purchasing. We worried that we might encounter issues with older relatives while away so this insurance gave us peace of mind. Very affordable. We didn’t need it, but it was well worth having it.
Janis O. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had to file a claim because of a trip interruption due to the global tech glitch that happened on July 19. Our flight was cancelled. Took about 6 weeks but our claim was honored.
Steve W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
fortunately I did not need to use the coverage; however it cost more than any trip I have ever taken. I felt that the insurance plan was WAY too expensive.
Carol T. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. Generali has provided the following response:
"We appreciate your feedback. Our pricing is based on a variety of factors including trip cost, trip duration, time to departure and more. We regularly review our pricing and pride ourselves on having some of the highest benefit limits for the coverages travelers need most. You can easily check our coverage limits and compare those to the competitors by viewing our plan charts at https://www.generalitravelinsurance.com/view-travel-insurance-plans.html . In situations like travel delay and missed connection, the extra dollars can make a big difference. We recommend checking the other plans to ensure they offer things like companion hospitality expenses in case of emergency hospitalization and a sufficient emergency dental coverage."
From filing claim to receiving check over 4 months. Don’t know if that is good or bad based on the average time for this industry but felt rather long to us.
stephen b. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.