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Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckily I did not have an incident requiring use of the coverage, but I have in years past, and Generali Global Assistance provided a rapid response and covered what was needed. I will always use them for my travel insurance.
susan d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good plan - used in the past and made claim thatsaved me money
Ralph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Thought we might need to file a claim and the rep on the phone was kind, patient and helpful. Luckily it was not necessary but she was very reassuring.
Linda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear. At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.
    Oct 30,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Felt covered enough for our trip. Happy we did not need to use, but was at ease knowing we were covered.
Hedy L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback. It motivates our team to continue delivering top-notch travel protection solutions.
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Customer service was wonderful as we asked many questions before purchasing. We worried that we might encounter issues with older relatives while away so this insurance gave us peace of mind. Very affordable. We didn’t need it, but it was well worth having it.
Janis O. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your endorsement! We greatly appreciate it, and your business.
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Very good company, I am usually buying Plan of the Generali.
Anna E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We love our loyal travelers, and hope to retain you as a customer for many years to come!
    Oct 01,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
We had to file a claim because of a trip interruption due to the global tech glitch that happened on July 19. Our flight was cancelled. Took about 6 weeks but our claim was honored.
Steve W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for sharing your feedback with us. We're sorry to hear about your travel woes, but happy we were able to assist and pay your claim!
    Sep 25,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
fortunately I did not need to use the coverage; however it cost more than any trip I have ever taken. I felt that the insurance plan was WAY too expensive.
Carol T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. Generali has provided the following response:

    "We appreciate your feedback. Our pricing is based on a variety of factors including trip cost, trip duration, time to departure and more. We regularly review our pricing and pride ourselves on having some of the highest benefit limits for the coverages travelers need most. You can easily check our coverage limits and compare those to the competitors by viewing our plan charts at https://www.generalitravelinsurance.com/view-travel-insurance-plans.html . In situations like travel delay and missed connection, the extra dollars can make a big difference. We recommend checking the other plans to ensure they offer things like companion hospitality expenses in case of emergency hospitalization and a sufficient emergency dental coverage."
    Sep 12,2024
The trip included a
tour
Generali Global Assistance Standard
From filing claim to receiving check over 4 months. Don’t know if that is good or bad based on the average time for this industry but felt rather long to us.
stephen b. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Always do your research on these coverages, but I found GGA to be the most cost effective. Would use them again.
Robert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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