We are only showing ratings that have a written review.
The trip included a
cruise
Travelex
Travel Select
As my wife and I are in our eighties, our primary insurance need is to have emergency medical evacuation coverage.
Lyle M. would
recommend this plan to a friend or relative.
5 of
9 people found this review helpful
Travelex
Travel Select
Luckily we did not have to any issues, but it was nice to know we had insurance in case!
Nicole D. would
recommend this plan to a friend or relative.
Travelex
Travel Select
Due to coronavirus airline cancelled our tickets to Italy, so we lost excursions and train tickets. Called the insurance company, explained the situation, girl was very snotty and rude, no help whatsoever!!!
RAYMOND G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Travelex
Travel Select
The Travelex Plan provided medical coverage for our trip at a reasonable price. We didn't need to use it, but it made our trip more comfortable.
Aldo B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
Expensive but comforting
Ronald A. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
I contracted pneumonia the day before we were supposed to return from Italy. Once home and somewhat functional, I submitted the receipts for the Doctor visit (came to hotel late at night), medications (including injections, prescriptions, & OTC), additional night at hotel, and airfare change fee. Travelex paid all the expenses submitted within 14 days. The only glitch we had was when my husband called TravelEx from Italy to find out how to proceed. The woman who answered the Travelex international "assistance" number would not provide any assistance or suggestions, other than stating we needed to file a claim - however, she refused to take our policy number to initiate one (she also refused to give her name). Thankfully, our Tour Manager was very helpful, and all our other dealings with Travelex were stellar. We will definitely use them again.
LAURIE S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Michelle A
Thank you for taking the time to post on InsureMyTrip.com. We are glad that, while your trip did not go smoothly, your experience with Travelex was stellar! Additionally, we will escalate your concerns about the assistance provided by On Call International, our Travel Assistance provider. Thank you again, and we look forward to insuring all your future travels.Oct 02,2019
The trip included a
tour
Travelex
Travel Select
I have not had to file a claim during my travels, but it gives me peace of mind to know I have protection if I have a medical emergency overseas. Italian taxi drivers may be safe, but traffic in Italy makes a wild ride.
Michael R. would
recommend this plan to a friend or relative.
Travelex
Travel Select
I didn’t have to file a claim but I was happy to have the insurance policy just in case.
Kathryn H. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Our issue was inclement weather because we were hiking through the Alps. Insuremytrip referred me to Travel-X.
John S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
Hard to review a service that provides protection for certain events if those events don’t occur and there’s no claim needed. The presumption is that it would do what it’s supposed to do... that’s why it was purchased!
Robert R. would
recommend this plan to a friend or relative.
"Thank you for expressing your concerns on InsureMyTrip.com. We empathize with your unfortunate situation.
We recommend contacting your traveler suppliers about transferring any monies paid for the airline tickets, excursions, and train tickets to a new trip. Additionally, to be of service we can offer you a One-Time Date Transfer for up to 24 months on your policy, in order to use it for a future trip.
Please contact Travelex Insurance Services Inc. at [email protected] if you would like more information about the One-Time Date Transfer option.
We appreciate your patience and regret that we were unable to provide a more favorable outcome."