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Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Glad we had the coverage. Gave us peace of mind knowing we were covered. Fortunately, we never had an issue and didn't need to file a claim.
william m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I would recommend this policy to others but with the following advice. If you make a claim online, keep in mind that the claim examiner assigned to you might not find your situation as straight forward as you think it is. There might be some back and forth -via email or phone call (on your part) about the documentation you submitted (e.g. an explanation in English for a receipt in Italian even though it's pretty obvious what it's for) or a request for more documentation than what you submitted (e.g. submitting not only receipts but credit card statements that match the receipts) .
It will all get worked out, but not overnight and maybe not as quickly as you think it should. I just received my settlement for a claim I initiated 5 weeks ago. I thought that was an acceptable outcome.

One last thing, pay attention to the Trip Delay max. The policy I bought had a daily max of $150. When I was pickpocketed the morning of my cruise and had to stay in Rome overnight to get an emergency passport, then fly to Majorca, Spain to meet up with my ship that would be docking the morning after, I incurred the cost of two nights in a hotel, train and taxi fares, a plane ticket, and the cost of replacing my passport. I was traveling off-season, so both the airfare and the hotel costs were minimal, but I still exceeded the daily limit for 3 days of Travel Delay by $158.00.
Monica P. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I would not have traveled overseas without this coverage. Medicare only covers 50,000 of medical bills. I was on a cruise so I appreciated that option.
Connie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Good plan for price. Didn’t need it but glad I had in case.
Lee L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
The customer service was great and fortunately I did not have a claim. Will definitely use again!
Lucretia C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
The plan seemed to do everything we needed. However, since we had no reason to file a claim, we can't comment on how well it would actually work.
Beverly G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Plan was easy to acquire and fairly priced. Filed a claim as a result of a British Airways flight that just disappeared from itinerary the day before we left. There was no email, text or follow up from BA. The insurance covered the expenses related the changes I had to make. Very happy with the process and results.
Danny W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
While we didn't need to use the coverage, it provided peace of mind. We saw others on our cruise who had to be evacuated due to medical issues, and knowing we would have assistance and be covered if that event happened to us was comforting.
Gail W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Nationwide was willing to move this policy from a cruise in January 2022 which we cancelled to a cruise in April 2022. I really appreciate this great customer focus.
Frank L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
This was the best of the plans we reviewed for the money. I believe it is still to expensive for the possibility of it being used but gave us some piece of mind for this extensive trip and the numerous facets of the trip. We had 2 different air fares, land trip and extended transatlantic cruise.
Mitchell F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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