We are only showing ratings that have a written review.
The trip included a
cruise
tour
John Hancock
Gold
Price was reasonable and was the reason we chose the plan. We did not have any problems so can’t confirm how easy it would be to file a claim. We purchased the insurance so we had medical coverage while in Europe. No issues thankfully.
James H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Gold
Having not actually used the insurance, it is difficult to answer some of these questions.
Rhonda K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Our trip was canceled in Nov. 2017 by our travel tour company, who closed their co.
It took us until March 2018, after many phone converrsations, letters, copies of contracts, etc that it was finally agreed we deserved our monies we paid for our trip that was canceled for us, not by us.
Until this time we have used John Hancock numerous times with no problems, and would recommend.
It took us until March 2018, after many phone converrsations, letters, copies of contracts, etc that it was finally agreed we deserved our monies we paid for our trip that was canceled for us, not by us.
Until this time we have used John Hancock numerous times with no problems, and would recommend.
Arthur R. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
We chose this plan because it covered additional travel after the cruise, which was not possible with the cruise line's insurance (it ended when the cruise ended). The price was a bit higher but worth it. We had a small claim, which we are told will be paid. Overall, a positive experience.
Donald J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
The plan was comprehensive but reasonably priced. Would certainly consider using it again!
William D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Gold
Didn't have to use the plan. That's a good thing!
Stan
Stan
Stanley D. would
recommend this plan to a friend or relative.
John Hancock
Gold
I was satisfied enough to use this resource on my next trip
Bianca B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
.since I did not need to use the insurance,, it is hard to answer the above questions
Marianne M. would
recommend this plan to a friend or relative.
John Hancock
Gold
Did not have to make a claim so I really can't say how satisfied I am; I gambled and lost! That's the nature of insurance.
The proof of the pudding of insurance is only known at the time a claim is made then one finds out if the insurer is good for it's promise to pay the claim and how difficult or easy the claim process is. As far as coverage value, and satisfaction, I can't say as I really did not do a through research, but obviously I thought the price was competitive or I would not have purchased the insurance.
The proof of the pudding of insurance is only known at the time a claim is made then one finds out if the insurer is good for it's promise to pay the claim and how difficult or easy the claim process is. As far as coverage value, and satisfaction, I can't say as I really did not do a through research, but obviously I thought the price was competitive or I would not have purchased the insurance.
David L. would not
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
Luckily I didn't have to make a claim, so I cannot say if it's good or not. But I see
no reason I wouldn't use it again on my next trip.
no reason I wouldn't use it again on my next trip.
Frederick S. would
recommend this plan to a friend or relative.
We are sorry to hear your claim took longer than expected. For future trips and claims, please feel free to contact us if you feel your claim has taken too long. Our “Anytime Advocates†will support you with the travel insurance company if you feel a claim has taken longer than expected or has been unfairly denied.
Please feel free to contact us 1-800-487-4722 if you have any further questions or concerns. We are available 7 days a week.