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Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Glad we had the coverage. Gave us peace of mind knowing we were covered. Fortunately, we never had an issue and didn't need to file a claim.
william m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
Having the coverages this policy provided was great piece of mind.
Mary Ellen F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
As I get older the cost of trip insurance goes up. Nationwide provided good coverage for my travels.
Sarah B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Great policy and easy to purchase. Was able to flex the plan and associated cost based on the items we wanted covered. This particular policy is a great option for those doing an ocean or river cruise as part of their international travel plans. I liked the Bon Voyage email that InsureMyTrip.com sent us prior to our trip which summarized the policy coverage and provided key customer care contact information.
Steven R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
We got incredibly lucky on our trip - we were somewhere over the Atlantic Ocean on our plane when the Crowdstrike disaster hit. We had no idea anything had happened until about an hour after we landed, when our train to Bologna Central failed to appear on schedule. Many of the other passengers on our cruise ship were not so lucky - with all flights for most carriers completely grounded for up to 12 hours, the rumor was that several hundred passengers did not make the embarkation time. The ship even delayed over an hour for them.

This is exactly the kind of disaster that cruise ship insurance policies are meant to protect against. Those passengers did nothing wrong, but because of a global disaster, they had to change their final destination to the cruise ship's first port of call. If they didn't have an insurance policy.... that came out of their own pocket.

I'm grateful I didn't have to use my insurance, but also grateful that I had it to begin with. One small mistake from an unrelated company can cause a chain reaction that shuts down the world.
Cathy A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Fortunately we did not need the plan but it was good to have it in case.
Marsha H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
While we, thankfully, didn't need to use the coverage, it's always nice to have, especially traveling overseas. The policy was reasonably priced and covered want we wanted. It was easy to purchase as well as to compare the various plans.
Marc M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
Did not need to use the plan but I felt relieved having this coverage for our trip.
Amanda T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Being older, we prefer to be cautious and have been purchasing trip insurance for our major trips. It gave us peace of mind being able to purchase insurance based on our airfare and lodging expenses. Nationwide provided a good value and reassurance.
Paul T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I would recommend this policy to others but with the following advice. If you make a claim online, keep in mind that the claim examiner assigned to you might not find your situation as straight forward as you think it is. There might be some back and forth -via email or phone call (on your part) about the documentation you submitted (e.g. an explanation in English for a receipt in Italian even though it's pretty obvious what it's for) or a request for more documentation than what you submitted (e.g. submitting not only receipts but credit card statements that match the receipts) .
It will all get worked out, but not overnight and maybe not as quickly as you think it should. I just received my settlement for a claim I initiated 5 weeks ago. I thought that was an acceptable outcome.

One last thing, pay attention to the Trip Delay max. The policy I bought had a daily max of $150. When I was pickpocketed the morning of my cruise and had to stay in Rome overnight to get an emergency passport, then fly to Majorca, Spain to meet up with my ship that would be docking the morning after, I incurred the cost of two nights in a hotel, train and taxi fares, a plane ticket, and the cost of replacing my passport. I was traveling off-season, so both the airfare and the hotel costs were minimal, but I still exceeded the daily limit for 3 days of Travel Delay by $158.00.
Monica P. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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