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Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
This is the second trip we've purchased travel insurance from Generali. The costs and items covered seemed to be reasonable. I did submit a claim after our first trip, but did not realized any expenses for a covered item had to be incurred while on the trip, not after the trip. Our second trip was to Croatia where I saw a couple of Generali building in various cities. That was reassuring.
Dennis W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review! Your feedback is valued by our team.
    Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
It was an easy process to obtain a price to insure my trip. I had another quote to compare against. It was very easy to complete my purchase over the phone and get my questions answered as we went along. I was satisfied with my purchase and my coverage.
Leroy A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.
    May 22,2024
The trip included a
tour
Generali Global Assistance Preferred
no need to use
Cynthia O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately I did not have to use the policy, but I was satisfied with the items that were covered should it be needed. The cost was a good value for what was included.
Louis T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
One of the participants in our group fell face forward while walking to one of our destinations. She was seen at a walk-in clinic and fortunately no major injuries were found. Although her facial injuries were evident and she was "shaken up" for a couple of days, she decided to continue with the trip. However, that experience brought home the need to have insurance.
Kathleen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 star review for the Generali Preferred plan. Many of our customers tell us that witnessing a sickness or injury during a trip reminds them that there is a real need for travel insurance.

    Please keep in mind that if you did have an emergency, you would have called Generali as soon as reasonably possible! Your policy includes claims and 24-hour assistance phone numbers for both inside and outside of the United States, ensuring that you can get in touch with Generali at any time. Of course, if you're in a dire medical emergency you would want to seek care immediately and worry about contacting Generali once you're stable.

    However, you will need to know what documentation will be most important for you to secure before returning home. We cannot stress enough that you should save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received. This is especially important for medical care received overseas, since it can be incredibly difficult to get this paperwork once you have returned home.
    May 31,2019
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