Travel Insurance Reviews for International Medical Group

Although I have never made a claim against any travel insurance I've purchased, I am reasonably sure the policy I acquired will cover me for any emergency.

Fortunately we did not needed to make any claims but it was nice to travel with piece of mind. It would be nice to get a card with a single point of contact while traveling.

I would never go on huge expensive trips without coverage anymore. We use this every time and have been happy with it.

Although I did not file a claim for the April/May 2023 tour of four Adriatic costal countries, I had an IMG/iTravel policy for a 12-day tour of Colombia, South America. A mechanical aircraft issue canceled the Orlando originating flight, which cause me to miss the Miami connection to Bogotá. What should have been 7.5 hours total travel time turned into a 21-hour trip to hades. IMG/iTravel denied the $109 claim for not cancelling the pre-paid hotel reservation. IMG/iTravel required documentation in PDF format and would not allow the airline emails proving that a missed airline connection caused in excess of a 12-hour delay. Had it not been for InsureMyTrip.com advocating for me, when I sent the supporting emails to InsureMyTrip, the claim would not have been paid. Even with IMT advocating for me, the paltry $109 check took three months to arrive. I booked a tour for Scotland in October. There is no way I would consider purchasing travel insurance with IMG/iTravel. Unless you are a glutton for punishment, AVOID purchasing any policy affiliated with IMG/iTravel. Bon voyage.

The prove on this plan is when one has to make a claim. Since I have never made a claim I cannot review or make judgement on this plan. the purchase process when well and that is all that i can attest to.
I would like to see coverage of preexisting conditions extended for a longer period after initial payment on trip is made.

We were fortunate to not having had a need to use the medical coverage. Nonetheless, it was reassuring to know that we were covered for the essential items and events we wanted covered. The coverage was good value for the money compared with other plans we had looked at.

Great service over the phone too. Been using you for the past three years on several trip.. Im very happy and will continue use you. Thank you!

We've continued to use IMG for our travel coverage. The price is reasonable and the coverage gives us peace-of-mind while we travel.

I do not have a computer and when I told the Customer Service agent this she was most considerate, patient and helpful and is the true Customer Service model.