Travel Insurance Reviews for WorldTrips Atlas International

The "plan" declined to pay for bare minimum food and transportation expenses during documented 3-day delay due to lack of receipts in the country where receipts are not customary. I am considering suing this so-called insurance. Don't get scammed, stay away.

Certain eye conditions are excluded, but that list does not include Glaucoma. But they still refused for Glaucoma diagnosis and treatment.

It was a good cost if it covered. We were in a storm on a cruise without internet coverage to contact the hotel to cancel reservation.
Received an email that it would not be covered because we didn’t cancel.

Well, how long am I supposed to wait? I submitted a claim over 3 weeks ago.
There's zero communication or information. I literally don't know, if they accepted the claim, or if it's being reviewed, just nothing.

I'm very dissatisfied with this insurance company. Horrible experience.

My first and last time buying a policy with this company, and on this website.

Also, read the other reviews. I'm not the only one having issues with them.

What's happening to American insurance companies? Did they run out of money?
Literally waiting over 3 months already, and the company doesn't update me.
No info, nothing new, I don't think they've even reviewed my claim.
It must be some kind of stalling technique, they just don't review the claims.
They are not obliged to pay it, or to come to a verdict.

Even if the claim has all the right documents. If it was assessed by any other company, it would pass, and they would have to settle.

Yeah, I got no idea what's going out with American insurance companies.

They ran out of money.

And by the way, my claim is under 1000 USD lol... and they can't settle it in almost 4 months?

Absolutely pathetic.

Stay away from this company. And in general choose European insurance companies.
European companies they'll review and settle your claim in 1-2 weeks.


Absolutely pathetic experience with worldtrips.com

I have used my trip insurance numerous times and the first time I needed to use it they didn’t reimburse anything on the grounds that it didn’t insure us in our home country when we were visiting our home country and reside in Egypt and were only going home on vacation

I visited California for two weeks from other country. Unfortunately, I cut my finger during the trip and had to go to a neighbourhood urgent care. I gave the receptionist the policy number, she made a call and confirmed that I only had to pay for a copay of $15. I received the medical care I needed and felt that I made a smart decision of purchasing a traveler medical insurance prior the trip. I highly recommend everyone purchasing a medical insurance when traveling to the US as medical expense there can really break the bank.

I go on 3-7 cruises a year. This is the 1st time in 20 years I've filed a claim on 2 cruises to Italy within 3 weeks almost a back to back cruise. I'll say this, its better to have travel insurance than not. However, in the event of a claim, customer service is lacking i.e. Italy train strike. Basically, find a way on your own to get to your destination and put in a claim later. 50/50 chance you'll get reimbursed some 4 months later. World Trips is not horrible just don't expect any prompt response. I'll find another insurance carrier next trip.

Awful company. Totally a scam.

So, I submitted a claim over a month ago. They started the review of my claim 1 week ago, and then today, they rejected it. Reason given - unable to confirm the charges. ??? What?

They reviewed my claim in one week? Nobody contacted me ever? Not even any notification of anything? They couldn't confirm what? I got the receipts of everything, why nobody contacted me? It's absolutely ridiculous.


I've never dealt with a worse insurance company in my life.

Stay away from these scammers.

Not to even mention their awful website, FIX IT. Nothing works there.

This company is a joke, extremely likely a scam.

So, I bought insurance with this company. The first time ever. While traveling in Europe, I had a medical emergency, I went to ER for outpatient treatment. My doctor fees were under 1000 Euro.

I mean, any company can cover that? If they are not bankrupt right?

Well apparently worldtrips.com can not cover claims.


My claim was denied, on the basis of " We couldn't contact the service provider and we can't confirm that the client was there".


What? So, they reviewed my claim for one month? nobody ever messaged me? Not to ask for documents or more information, or not even to say the review process is finalized. Not one time anybody contacted me.

Then yesterday I logged in, to their awful website which is a mess.

I look around , and there it says, Claim closed.
Wow.


I mean, I've used other insurance companies before, for international travel. This one is the worst ever.


You want reliable travel insurance go with allianz, or with bupa. OR EVEN ! IMG.

Not this people at worldtrips.com

They don't pay out any claims.

By the way just read out the other reviews, all the 5 star reviews seem paid, or made by bots.

Go read the ones with one star, those are the real costumers.


Absolutely not recommended at all. They should advertise their insurance as " You're technically insured but, you're not. Because we won't pay out any claims"