The trip included a
tour
AIG Travel
Travel Guard Gold
My husband needed a medical evacuation. Due to the lack of urgency on the part of international representatives, he was not evacuated in time and died. The biggest problem was with each contact, a completely different representative handled the situation. No dedicated person until he was hopeless.
Sarah T. would not
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Protect Assist
did not need to use the plan, but comforting to know it was in place. travel now is very iffy and with this virus, a person should not travel with out insurance (medicare and most other healthcare plans do not cover out of country costs, ie: cruises)
William A. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
We did not have a need to file a claim but just having the coverage helped us relax and enjoy our trip.
Lynn K. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Protect Assist
Thought it was mostly positive and it was easy to follow after I called to ask questions.
Thomas C. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Silver
I purchased the insurance just in case and we were in Los Angeles when travel things started getting shut down. Although I made it home right on time, I felt good knowing I had purchased the insurance! It just helps relieve the stress!
Joe F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard Gold
With my trip ending the day that Disney World decided they would close due to health concerns, I am so glad I decided on trip insurance. Had the trip been planned even a few days later I would have been out a lot of money if it weren't for insurance.
Leah A. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Trip insurance has too many loopholes! I needed help in a flight rebooking. No help from your company. I have bought your product many times, not anymore.
Gwen L. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
AIG Travel
Travel Guard Gold
Trip cost was huge and non- refundable I had peace of mind that I was covered.
John C. would
recommend this plan to a friend or relative.
-
Antonia PozarskiAIG Travel
Thank you for the positive review! Our products cover for named perils within the Policy of Insurance, and many of our products were updated last year to be more robust than ever. We hope you consider AIG Travel again for your next trip! Take care and stay safe.Sep 24,2020
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
It was great being able to review all plans in one place. I plan to buy all my trip insurance through insuremytrip.com in the future. The costs were less expensive and the coverage better than what cruise lines offer.
Brian S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard® Preferred
I am quired about the possibility of some thing being covered by the plan. I waited 75 minutes on hold the first day before I gave up and finally got to speak to a human after more than 100 minutes the next day. You should be ashamed with yourself to provide such a piss poor level of customer service
Paul B. would not
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
-
Erin
We appreciate you providing your feedback. AIG Travel has offered the following response:
"With the impact Covid-19 had on the entire travel industry, we had unprecedented call volume and truly apologize for the long hold you experienced."
Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you if you have any additional concerns.May 01,2020