We are only showing ratings that have a written review.
Travelex
Travel Basic
I didn't have to file a claim (YAY!) so unsure about the claims process. But A+ for coverage and service otherwise.
CHARLES L. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Select
I have purchased travel insurance every year for the past several years. I felt the Travelex policy was too expensive for the level of coverage it provided. The only reason I think it was more costly than previous policies was because of my age, 70. While I understand the risk of health/accident issues may increase with age & therefore cost more to remedy, it seems significantly more costly than is necessary. Not every 70 year old is a big risk.
Elizabeth L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Basic
Great basic coverage! Things went well. I didn't need to file a claim. Besides I had a great group of people working for success at my travel destination.
Zechariah B. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
The insuremytrip website was very useful in finding the best plan to suit my needs. I selected the benefits that were important to me to filter the available plans and then picked the one with the lowest price that had decent reviews. We had to cancel our trip due to my wife's illness. The claims process was clear and straight-forward. The Confirmation of Coverage included a link to file a claim. I filled out the web page, which generated an email to me with the claims form attached, as well as clear instructions and a 6-item checklist of items they needed. I had the choice of emailing the documents, uploading them, or mailing them. I chose email. When I emailed the final document on the list (which needed to filled out and signed by a doctor, so it took a week or so), I asked them to keep me apprised of the status of my claim. I didn't hear anything other than an automated response saying they had received my email, so after 5 days I called. It didn't take too long to get through to a live person. They told me it can take up to 15 days to process the claim. Three days later (8 days after I emailed the last document), I received an email saying the claim was approved and payment would be by EFT to my bank. Within a few days, I received notice from my bank that the deposit had been made. I'm quite happy with the whole experience.
Richard D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Select
We searched the cheapest travel insurance, covering the possible needs, in case of a claim. This is what we purchased. Lucky for us we did not have to make/process a claim during our travels (no one expects to) so there is less to review, only the insurance cost.
Heidi Y. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
The process of selecting insurance was very simple, but I did have a few questions. The customer service people were very helpful in explaining differences between the plans. Of course I wish it cost less! But it is nice to know you are insured when you're leaving for a long vacation.
Matthew C. would
recommend this plan to a friend or relative.
Travelex
Flight Insure
Good selection of plans and easy to purchase.
Joseph M. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Fortunately we didn't have need of the insurance, but we had piece of mind knowing if anything did occur we were covered.
Dyke G. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
4 star means that I spent too much on a policy that we did not use but at the same time this policy gave us a peace of mind that we were covered if a problem came up. 5 star if we needed to use the policy and that use out weighted the cost of the policy that it was necessary to have and you had covered us to the terms of the policy. So all in all, thank you.
David Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
Plan differences are somewhat confusing. The most important feature when we travel is repatriation. Airfare is usually recoverable or changeable even when working planning a trip with a tour. Insurance coverage could be for land costs only minimizing the cost of insurance for an expensive trip.
Steven L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
"Thank you for taking the time to post your concerns.
The cost for Travel Select plan is based on 3 factors; age, the insured trip cost, and optional upgrades, if purchased. For example, two people of the same age, but different insured trip cost amounts, would have a different plan cost.
I hope this clarifies your concerns and we hope you think of Travelex the next time you travel!
Kind Regards,
Amber"