We are only showing ratings that have a written review.

Sort by
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
The only real way to evaluate trip insurance is how they respond to a claim. Fortunately, we had a great trip & had no reason to make a claim. I get trip insurance for peace of mind, & this policy gave me that.

Insurance is something I’m happy that I have, & even happier when I don’t need to use it!
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
We insured a long-anticipated tour of Turkey and had to cancel our trip because I needed an unexpected coronary bypass. We have been sending documentation and asking what else they needed for 3 months and have never gotten any explanation why we have NEVER received reimbursement. Looks like they just hope we will give up and go away. Fortunately, our non-refundable flight was insured with the booking agent and they paid right away. This was more expensive, but apparently a better option!
Richard D. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
    Jul 03,2024
International Medical Group iTravelInsured Travel SE
The policy provided the coverage we desired, was easy to buy and update as our travel plans changed.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
You never know how good a policy and company is until you file a claim. Fortunately that was not necessary. I always use Insure My Trip because their agents are knowledgeable and very good at answering all my questions. There's never any pressure and I feel comfortable with their recommendations.
Roger L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
I did not get any satisfactory results to my claim. Agents request over and over again documents and proof of documentation without any accomplishments. If we buy an insurance is to have a piece of mind to feel protected not to get more agony when the problem arises.
Ximena C. would not recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
My trip passed without incident. However it was reassuring to know I had travel insurance cover in case anything untoward would happen.
Keith David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
I filed a claim for damages to my computer and an electric beard trimmer that occurred while my baggage was being transferred between hotels while I was on a tour in Turkey. It took some time and I submitted lot of paper work, but I was finally paid for the damaged items. I am happy with the outcome and I would recommend IMG, but I would also caution anyone who needs to file any kind of insurance claim to obtain as much documentation of your claim AT THE TIME of the injury or damage. Complete records are essential for quick compensation.
Steven O. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
The plan seemed great to me!
Mckay M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group Patriot Multi-Trip International
Since I did not file a claim, it is difficult to determine how easy it was to do so.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
I didn't end up using it, but it did help me to sleep at night knowing I had it!
Chanel A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.