The trip included a
cruise
Generali Global Assistance
Standard
Thankfully we did not need the insurance, but it gave us peace of mind knowing we had it if needed.
Kathleen R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I felt confident that me and a guest were covered for our trip. It made me feel secure and able to relax.
Patricia M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully we did not need to file a claim. However, we felt relieved knowing we were insured in case something prevented or interrupted our vacation. The price was more than reasonable.
Amy C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I have been using Insure My Trip for many years now. Thankfully I have never had to file a claim
I feel a sense of security that if something were to happen, I would be in god hands.
I feel a sense of security that if something were to happen, I would be in god hands.
William D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Did not have to use insurance so can’t evaluate what would happen if needed.
Joseph M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We always purchase travel insurance for peace of mind in case anything happens before or during our trip.
JOYCE B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The cruise was cancelled due to Covid. I was originally told that I would be able to roll the insurance over to a new cruise if that happened. Now I am told I have to submit new paperwork for a refund and am being made to jump thru hoops to get my refund and although RCCL has given me time to make a new choice, your company has told me that I hit a deadline. Not happy. From now on I will get my insurance direct from the cruise line I am travelling with. Definitely won't do this again. I challenge you to make things right.
Eric G. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I was disappointed to find out I was only being reimbursed $300.00 per day. The cost of hotel and meals was over $1,600.00 for the three (3) days our cruise returned early.
Douglas P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Erin
The you for your feedback. Generali Global Assistance has offered the following response:
"Thank you for your review. We're sorry to hear about the circumstances surrounding your experience. Like other insurance plans you may have, travel insurance cannot cover everything, so it’s important that you read and understand your Description of Coverage/Policy, made available to you before and after purchase."
For additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.May 01,2020
The trip included a
cruise
Generali Global Assistance
Standard
very good
Albina A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I did not use the insurance but I am glad we brought it for peace of mind.
Patricia U. would
recommend this plan to a friend or relative.
Please see the response provided by Generali in regards to your review:
"Thank you for your feedback. We're sorry to hear about the circumstances surrounding your experience and for not meeting your expectations. We take customer service very seriously and strive to provide a fair, equitable and timely process for all travelers. We are pleased to advise the confusion around your situation has been addressed and you should receive communication from a dedicated team member soon. If you have any further questions, please contact us at (800) 348-9505 or [email protected]."