I had to submit my claim a few times for the processor to understand that we really were delayed almost 12 hours en-route and that our luggage arrived about 17 hours after we did. It was settled, but the proof required was sent in twice to prove that we indeed were delayed 12 hours and not 6 minutes as the processor claimed.
Michelle L. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. This review has been forwarded to the insurance provider.
in the future, if you experience an issue with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance company on the customers behalf to help resolve the claim.
While in Spain one of my wife's toes got infected. We arranged for a doctor to come to our hotel. After we returned to the U.S. and I filed a claim, Nationwide reimbursed us very promptly for the cost of the doctor's visit and the prescription. On the basis of this, I would definitely purchase another policy from the company.
Jay D. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
in the future, if you experience an issue with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance company on the customers behalf to help resolve the claim.