Travel Insurance Reviews for Berkshire Hathaway Travel Protection

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Filed claim
By
on
for a trip to Portugal. Portugal.
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection ExactCare Value
Thankfully, we didn't need to use it, but felt comfortable knowing it was there.
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Portugal. Portugal.
Berkshire Hathaway Travel Protection ExactCare
The best travel insurance plans are ones you did not have to use. This Berkshire Hathaway plan was affordable and provide all our basic needs. Having it bought us peace of mind through our travels. It was easy to purchase with excellent information provided on this website.
Anthony W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your feedback, we appreciate it!
    May 24,2019
By
on
for a trip to Portugal. Portugal.
Berkshire Hathaway Travel Protection ExactCare
Because of the price your plan offered great value. I have already forwarded your details to one friend who travels all the time and I will surely contact you for my next trip. I have no claims so cannot comment on that part.
Ronald S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Christine Sapa
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for providing your rating, and for passing along recommendations for BHTP to your friends. That's great to hear!
    Apr 08,2019
By
on
for a trip to Portugal. Portugal.
Berkshire Hathaway Travel Protection ExactCare
They were hard to get a hold of after I had a fall and was in the emergency department. All they were required to do was send a fax to the emergency room which is what was requested, however the consultant on the phone instead decided to email and left me sitting in the emergency room for a further 3 hours because the email when to somewhere else in the hospital. I had to have friends at home ring them 5 further times in the middle of the night before the fax was received. I would not recommend this insurance company and I’m glad it wasn’t a major accident or I would have suffered.
Crystal H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for submitting your review which we forwarded to Berkshire Hathaway. Here is their reply:

    We sincerely apologize for the delay in your request. After reviewing the details of your assistance case, we see several communication interactions with you for a request to have a verification of benefits faxed directly to your medical provider. Our case notes indicate those were faxed within an hour and a half of your original call and request. However, we do agree your request could have been completed in a more timely manner unfortunately due to our misunderstanding by first sending the verification of benefits to the medical provider via email. As a result of your concern, our claims manager is proactively reaching out to discuss the situation with you.

    Thanks!
    Christine

    Christine Sapa
    Account Management and Onboarding | Berkshire Hathaway Travel Protection
    Direct: 844.411.2837
    Email: [email protected]
    Aug 15,2018
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