We are only showing ratings that have a written review.

Sort by
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
dont know, didn't need it, isnt that the best?!
Nina W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
We had two incidents during the trip which might have been eligible for coverage by the plan, but both were successfully resolved. Nonetheless, it was reassuring to know that we would have had coverage if needed.
Nadine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
We were happy with the plan we chose and happier that we did not use.
Timothy C. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Didn't need to exercise the policy but glad I had in case.
William W. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I purchased the Nationwide Mutual Insurance Company Essential plan as travel insurance coverage for my trip to Portugal. The process to obtain travel insurance was simple and convenient. Thankfully, I did not need to file a claim, but I felt good knowing I had coverage in the event of an incident.
Latoya S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The price of the policy was fine. Be careful to read the Exclusions section of the policy because many common items (e.g. cell phones, eye glasses) and circumstances (e.g. theft from a vehicle) are not covered. We needed to file a claim for a stolen backpack and it was a little frustrating because the claims processor subcontractor's website provides no indication that they had even received our submission until after they made a determination, which took a week.
Jeremy S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
This was the first time in my life taking out travel insurance. We had a tropical storm interrupt our trip keeping us from making it to our hotel reservation. That hotel still charged us for the full amount & being stuck an extra night on a different island we had to quickly find accommodations for that night . The policy we purchased covered both of us for both nights . After I filled out a claim & submitted receipts I happily received full reimbursement for both lodgings . It did take about 8weeks , but I was told when I submitted my claim that they were short staffed & it would take awhile . They even sent me an email after 4 weeks apologizing for the delay . I was thrilled to get reimbursed which encouraged me to purchase this same insurance for our next trip ! Thank u
Joan B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Essential
Comparing and buying was easy... cannot comment on claim process as I did not have the need. Happy about that!
Cynthia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I am happy with the plan personal touch and happy that I don't have to use. Thanks.
Clarissa V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I called for assistance because my husband had forgotten to bring all hidd medications. We were told there was nothing you could do to help us obtain the meds, and I was very disappointed by that.
Mary v. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for sharing your feedback about the Nationwide Mutual Insurance Company. Travel assistance services are provided by On Call International Travel Assistance Services, which is an independent organization, and not by Nationwide. There may be times when circumstances beyond On Call’s control hinder their endeavors to provide the requested travel assistance services, such as Prescription Drug Replacement. However, they endeavor to make all reasonable efforts to provide travel assistance services and help you resolve your emergency situation. We are sorry to hear that they did not meet your expectations.

    Please remember that we value your opinion and share your comments with the Company so that they can better serve you in the future.
    Oct 12,2018
Show reviews per page.