I purchased the Travelex plan after contacting an insure my trip agent who recommended this plan based on my travel to Mexico. I did not need to use the insurance as it did give a reasonable amount of coverage for a decent price. My only complaint which others have stated in previous reviews it that there APP does not work so you can not easily access your plan details and when you contact Travelex agents they can not solve the problem.
Shelton D. would
recommend this plan to a friend or relative.
4 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Really easy to obtain the policy even shortly prior to my trip. Thankfully, I did not need to use it. But I felt much better knowing I had the policy to back me up had it been necessary.
Donald B. would
recommend this plan to a friend or relative.
2 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This plan was better than the cruise line vacation plan. Since I had purchased a plan from Travelex for a previous trip, I had the peace of mind knowing that should something go awry during this “new normal,” I would be covered for the trip. Highly recommend using insuremytrip for cost comparison in selecting the right plan for you. For this trip, it was Travelex for me.
Queen C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I just filed a claim and have not heard whether my claim will be approved as of yet.
Update:
It took awhile but I believe the delay was partially due to the pandemic. My claim was
processed and I received compensation for extra expenses incurred due to our trip delay.
I am totally satisfied and would recommend this to anyone wanting to purchase travel insurance.
Debra P. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for providing your feedback. Travelex has offered the following response:
"Thank you for taking the time to post about your situation.
We have reviewed the activity that occurred in January with our Customer Solutions Representatives and understand how the experience surrounding your situation could be frustrating. Our goal is to offer the best customer service and protection plans in the industry to better serve our clients in the future.
It is important to remember that insurance is highly regulated. Documentation is an important part of the policy modification process, as it relates to the Travel Select plan you purchased.
Thank you again, and we look forward to insuring your future travels."
Lost my exit document and called for assistance. Next day, I received the address of the embassy. Duh. I could find that without any help. Got help from my airline who told me right where to go. Can't say insurance was great or not great since I submitted no claims.
Joyce M. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
"Thank you for taking the time to post about your situation.
We have reviewed the activity that occurred in January with our Customer Solutions Representatives and understand how the experience surrounding your situation could be frustrating. Our goal is to offer the best customer service and protection plans in the industry to better serve our clients in the future.
It is important to remember that insurance is highly regulated. Documentation is an important part of the policy modification process, as it relates to the Travel Select plan you purchased.
Thank you again, and we look forward to insuring your future travels."