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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,979
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
It is all peace of mind. You want your vacations to go perfectly, but there is no such thing. But knowing we are covered makes all the difference. Thank you.
Mary R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to rate Generali Global Assistance 5 stars - it's wonderful to know our efforts helped your travel experience.
    Jul 15,2024
Generali Global Assistance Standard
We had no claim so cannot comment on what that process or result would have been like. We do feel that the coverage was exactly what we wanted, and appreciate the help we received from the InsureMyTrip representative that worked with us.
Stanley E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive rating! We strive to exceed customer satisfaction!
    Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Had the coverage I needed at a good price. Fortunately I did not need to file a claim.
Dennis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Exactly what I needed for my Cruise. Not expensive at all for 2.
Arkim W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately I didn't have to use the plan, but I felt more relaxed on our trip because I had the plan.
Sharon F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    It's wonderful to know our efforts helped your travel experience.
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully, I did not have to file a claim so I can’t provide information rating the claim process. However, I thought pricing was reasonable for what the plan offered and signing up for the policy was fairly easy. I received prompt communication on how to file a claim if I needed, received necessary contact information, and all the documents I needed outlining my chosen policy.
Kevin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear! we're thrilled Generali Global Assistance provided the outstanding service you deserved.
    Jul 11,2024
The trip included a
cruise
Generali Global Assistance Standard
We will not travel anywhere without insurance. For our recent almost month-long Viking Cruise in Europe, there was no doubt I would use Generali Global for a policy! We had planned a safari several years ago that was very expensive and we had to cancel a week before leaving due to my husband’s cancer diagnosis. We were thankful to have the insurance to cover our costs and it was an easy process to file the claim. We will always use Generali because we know unexpected events can happen at any point with a trip.
Fadi H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We love to hear from our loyal travelers! Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Jul 11,2024
The trip included a
cruise
Generali Global Assistance Standard
Although thankfully, we didn’t have to use the trip insurance, it gave us peace of mind knowing that we were covered if something did go wrong.
Carol F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar review. Your confidence in our services is the best compliment we could ask for!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
The coverage offered was very thorough and all of the coverage I needed was included for a fair price. So I am happy with the price I paid for the coverage I received. Since I did not file a claim, which is a good thing as I had NO travel issues, I can not comment on their customer service and how well they respond to filing a claim and how well they pay out on the promised coverage. I will use them in the future.
Scott F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
I feel confident using Generali because of their global reputation.
Andrew B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Generali Global Assistance is committed to making every customer a satisfied one. Thank you for the stellar 5-star rating!
    Jul 11,2024
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