Fortunately, we didn't have a need to make a claim. I did a lot of research online before we purchased, and I called and spoke to an agent twice to ask various questions because I wanted to make sure I really understood the coverage. The online information was easy to use, and the customer service was excellent, informative, and friendly. I would definitely purchase this again for trips in the future.
Bonnie H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I purchased 6 months of insurance and was forced to return from Germany after three months. I called and tried to get at least a partial refund or a pause in service. AIG did nothing to work with me. Told me I was out of luck. I travel often to Europe and in fact returning there next month for another 3 months, with the possibility of long if a language visa is granted. Because your company gave zero effort in helping me, not only will I not use your service again, but I will be encouraging all my friends and family who travel with me to not use your service. A customer service rep may contact me if a desire to rectify the situation is the aim, otherwise, don't bother.
Tony H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Use insure my trip several times a year, I've never had a claim so can't speak to that but IMT has always offered me good coverage at a fair price. Wouldn't make a trip without them.
Roberta m. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. The number one covered reason for Trip Cancellation and Trip Interruption is the unforeseen illness or injury of you or a traveling companion that deems you unfit to travel, by order of a licensed physician; or the unforeseen hospitalization or death of a family member. In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.