My child went on a class trip and they required us to buy trip insurance. The travel site's cost was $150 while the plan I purchased here was $35.00. We never had to file a claim so I cannot attest to the actual benefit if you actually need to use the insurance.
Joshua G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I did not have a problem while traveling, so I did not have to make a claim. Though I rated the plan as a good option, I do not know if it fulfilled all my needs, I would, however, take insurance with this company when traveling again.
Arna S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This plan was reasonably priced and covered more that I was shopping for.
Since I didn't not have to file a claim, I have no idea of how that process works.
I did have peace of mind that travelling out of country, I had what I would hope to be ample or at least significant coverage had anyone in my family became ill or incurred an injury.
Robert A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Guess I missed something. Our return flight was on a delay, and I was curious if there was any benefit to help extend rental car coverage. I tried to call, but the contact information said the offices were only open Monday through Friday...
Brian S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for you feedback on the policy. The Customer Service and Claims Departments for John Hancock Insurance Agency are open from Monday - Friday, and Emergency Assistance is available 24/7. In the future, if you are unable connect with the insurance provider, please contact InsureMyTrip at 800-487-4722 or [email protected]. We are open 7 days a week.
Unfortunately, the rental car collision damage waiver was not included the policy when it was purchased and was not added on prior to the departure date. Comprehensive plans such as the John Hancock Insurance Agency plan cannot be extended or modified on or after the departure date. However, it possible that the policy benefits that were offered/selected would have automatically been extended:
"EXTENDED COVERAGE:
All coverage under the Policy will be extended, if:
(a) Your entire Covered Trip is covered by the Policy; and
(b) Your return is delayed by covered reasons specified under Trip Cancellation, Trip Interruption or Trip Delay.
If coverage is extended for the above reasons, coverage will end on the earlier of: (a) the date You reach Your return destination; or (b) 7 days after the date the Covered Trip was scheduled to be completed."
Please call us at 800-487-4722 if you have any questions or concerns.
Unfortunately, the rental car collision damage waiver was not included the policy when it was purchased and was not added on prior to the departure date. Comprehensive plans such as the John Hancock Insurance Agency plan cannot be extended or modified on or after the departure date. However, it possible that the policy benefits that were offered/selected would have automatically been extended:
"EXTENDED COVERAGE:
All coverage under the Policy will be extended, if:
(a) Your entire Covered Trip is covered by the Policy; and
(b) Your return is delayed by covered reasons specified under Trip Cancellation, Trip Interruption or Trip Delay.
If coverage is extended for the above reasons, coverage will end on the earlier of: (a) the date You reach Your return destination; or (b) 7 days after the date the Covered Trip was scheduled to be completed."
Please call us at 800-487-4722 if you have any questions or concerns.