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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Peru rated AXA Assistance USA
4.40 out of 5
73
ratings and reviews
94%
recommended
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Cruise
Filed claim
By
on
for a trip to Peru. Peru.
The trip included a
tour
AXA Assistance USA Gold
Price was fair for the coverage. Fortunately we didn't have to file a claim so I can't rate the actual claim service.
Ronald H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jul 11,2017
By
on
for a trip to Peru. Peru.
The trip included a
cruise
tour
AXA Assistance USA Gold
Glad I had but even happier I didn't need to use.
Janet B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Apr 24,2017
By
on
for a trip to Peru. Peru.
The trip included a
tour
AXA Assistance USA Platinum
Reasonable price for comprehensive coverage. Didn't need to file claim or use resources but was comforted by knowing that it was available.
Kenneth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 12,2017
By
on
for a trip to Peru. Peru.
The trip included a
tour
AXA Assistance USA Silver
Since I fortunately did not have a claim, I don't know how well you work, but I was very pleased w/the coverage, will use again, and will recommend.
Gloria R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jan 31,2017
By
on
for a trip to Peru. Peru.
The trip included a
cruise
tour
AXA Assistance USA Gold
Luckily I didn't need to use the insurance. But the peace of mind was well worth the price!
Carol D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Oct 11,2016
By
on
for a trip to Peru. Peru.
The trip included a
tour
AXA Assistance USA Silver
It's hard to recommend a plan you luckily didn't need to use. The devil is in the details of claims, and since I didn't need to file a claim, I can only attest that I chose this one after reviewing three or four plans, and it was easy to purchase.
Shirley G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review and we are glad you didn't encounter any issues during your travel. We appreciate your business and look forward to AXA Assistance USA providing protection for all your future travel needs.
    Oct 02,2016
By
on
for a trip to Peru. Peru.
The trip included a
tour
AXA Assistance USA Gold
Very fast, convenient, and helpful staff.
Drewey M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your service experience. We look forward to providing travel protection for all of your future endeavors!
    Sep 13,2016
By
on
for a trip to Peru. Peru.
The trip included a
cruise
AXA Assistance USA Silver
Good value for the coverage provided
Scott Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Sep 01,2016
By
on
for a trip to Peru. Peru.
The trip included a
tour
AXA Assistance USA Gold
Have purchased AXA Gold for future trips. Claims handled professionally, courteously, timely. Do provide the required documentation for claims.
Theresa H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Peru. Peru.
The trip included a
tour
AXA Assistance USA Gold
The customer service team at AXA Assistance were fabulous. Prior to filing, I had a number of what I felt were unusual questions and options. In a series of several emails, each having a prompt, clearing fair response, I filed my claim. The claim correspondence kept in in the loop regarding where the claim was i their process, and the refund was received in a reasonable time. The entire process was quick, painless and fair and I would highly recommend them.
lawrence k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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