We are only showing ratings that have a written review.
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare Value
I did not have to use the plan, thankfully. However, I was impressed by how easy it was to enroll. It was a little pricey but it would have been worth it if needed. It gave me peace of mind.
Lisa K. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel Protection
ExactCare Value
Easy to purchase, great peace of mind while in the UK. Fortunately not needed, but will purchase again for my next trip home.
Thanks!
Thanks!
Dawn K. would
recommend this plan to a friend or relative.
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Brittany GBerkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Jun 30,2021
Berkshire Hathaway Travel Protection
ExactCare Value
Might be worth it for catastrophic coverage but not much else.
On extended travel, I called for help refilling my prescription medications while in the UK. Had to give a LOT of info over the phone to someone seemed very ill-informed about the policy -- I had to explain to her. Said she'd get back to me. Several days later (!), someone emailed and just offered a list of medical practices I could visit in area, ALL of which were inappropriate/useless (e.g., cardiology only practice when I needed a general practice referral to get a UK prescription). I found better information just Googling on my own. I had to solve the problem myself rather than getting any help. And why did it take several days for someone to reply with useless information?
Even worse: My spouse had an injury during our trip for which he sought treatment in the UK. We started a claim for it but then saw that the documentation required to fill out was so extensive, that it would take several hours of work for us to complete all the required forms, so we gave up as not being worth our time. His medical costs were less than $500. There should be different documentation requirements for small claims like ours vs. more expensive ones!
In short, we tried to use this policy but it turned out to be worthless to us.
On extended travel, I called for help refilling my prescription medications while in the UK. Had to give a LOT of info over the phone to someone seemed very ill-informed about the policy -- I had to explain to her. Said she'd get back to me. Several days later (!), someone emailed and just offered a list of medical practices I could visit in area, ALL of which were inappropriate/useless (e.g., cardiology only practice when I needed a general practice referral to get a UK prescription). I found better information just Googling on my own. I had to solve the problem myself rather than getting any help. And why did it take several days for someone to reply with useless information?
Even worse: My spouse had an injury during our trip for which he sought treatment in the UK. We started a claim for it but then saw that the documentation required to fill out was so extensive, that it would take several hours of work for us to complete all the required forms, so we gave up as not being worth our time. His medical costs were less than $500. There should be different documentation requirements for small claims like ours vs. more expensive ones!
In short, we tried to use this policy but it turned out to be worthless to us.
Nelle E. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
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Carol
Thank you for your feedback. Berkshire Travel Protection is a comprehensive plan and does offer to wide range of benefits. However, we did forward your request to Berkshire Hathaway who did contact their 3rd party provider and agree that their provider failed to provide you with the level of service that you had a right to expect. Berkshire Hathaway offers their apology and appreciates your bringing this issue to their attention.Oct 15,2019
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare Value
We had a bag either stolen or lost off baggage cart. it was a carry on bag. Was told it was not covered because it wasn't checked in. That was not acceptable to us. will never use this Insurance company again.
Phyllis A. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Michelle A
Thank you for your review. We are sorry to learn about your experience and we shared your review with Berkshire Hathaway. After receiving your review, Berkshire Hathaway did confirm that you in fact can file a claim for a carry on bag. Bags are not required to be checked in to be covered. If you have any questions or concerns, please feel free to call us at 800-487-4722 and we would be happy to assist you. We look forward to assisting you in the future.Oct 10,2019
Berkshire Hathaway Travel Protection
ExactCare Value
We have never made a claim in any of my travels but am always more comfortable knowing that protection is there should we ever need it. When you call in to set up a new travel plan, everyone we have ever talked with is friendly and professional and has our past history ready to discuss with us. Would not go on a trip without calling these folks.
Mario G. would
recommend this plan to a friend or relative.
-
Christine Sapa
Berkshire Hathaway Travel Protection
Thank you for taking the time to provide your rating. We do appreciate it, and we will certainly share your kind words with the BHTP dedicated sales and service team!Jan 07,2019
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Excellent experience.Very prompt and processed claim very fast and diligently
Amaresh V. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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