This insurance was reasonable and competitive in price, and provided the needed coverage. However, when our total trip amount dropped substantially well before the trip date, due to a reduction in ticket prices, the company was totally unwilling to adjust our insurance price accordingly. We were forced to insure our trip for twice the needed amount. I realize that information is buried in their fine print, but we did not appreciate the lack of understanding and flexibility the company operates under. I would never use this company for my travel needs again.
Donna K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We can understand that you would not be pleased with the response. Unfortunately, it is not the decision of InsureMyTrip, but it is based on the wording on page 1 of your policy certificate.
"All premium is non-refundable after a ten (10) day review period. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
You are certainly able to request changes to your policy any time prior to your departure date, but a refund would not be provided if the change resulted in a decrease in premium.
Please feel free to call Customer Care at 800-487-4722 if you have any further questions.
Did not have any bad situations, but I felt comfortable by having the insurance. We have seen some people that did not purchase a plan but had some troubles where they would use coverage, like cancelled hotel reservation before the cruise, broken shoes, wet floor accidents on the ship, etc...
Vital B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Even though I didn't have to make a claim, after reading the many reviews before I purchased the plan, I knew this was the plan and company I wanted to use. The price was very reasonable and the coverage was exactly what I would have needed incase there was a problem.
Mark G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
There was a possibility we might have to use our Nationwide Insurance Coverage. The Customer Service Agent was able to answer all of my questions and emailed me the forms I would need if we had to cancel our trip. Fortunately, we did not have to cancel and having the coverage on the trip was comforting as well!
ALBERT R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
"All premium is non-refundable after a ten (10) day review period. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
You are certainly able to request changes to your policy any time prior to your departure date, but a refund would not be provided if the change resulted in a decrease in premium.
Please feel free to call Customer Care at 800-487-4722 if you have any further questions.