Travel Insurance Reviews for John Hancock Insurance Agency, Inc. Gold

We had a claim for shipboard medical services and I was pleasantly surprised at how well it was handled. From the time I submitted the paper work until the check arrived was about 2 weeks. No questions asked and no requests for further documentation. I had read some rather negative reviews for 7 Corners, the processing agent, but my experience was entirely different.

Because of illness, we had to cancel our trip to Denmark and the cruise associated with it. We downloaded the claim form, had our doctor's fill out the appropriate information and submitted the claim. The insurance company said it would take 3 weeks to process, and almost to the day, we received a check covering the full cost of out of pocket expenses and cancellation charges. There were no problems with the claim process and we are very satisfied. We would definitely use this plan again on future trips.