I have always purchased trip cancellation insurance, this is the first time I've ever needed it. My nephew died very suddenly, and of course I needed to stay to be with my sister and her family to help with funeral arrangements. I was able to get the costs back from the cruise line, but it did not cover the additional fare I had to pay to go at a later date, in a higher season, but that was my choice to go later in summer. The airline allowed a full change without penalty, which I was unaware they do, with a copy of the obituary. But I will continue to cover the airfare in case I have to pay airfare home if something happens mid-trip and have to purchase a fare home. Everyone at Nationwide was wonderful to work with, very empathetic and really cared about my circumstances.
Mary N. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The purchase process was easy thanks to InsureMyTrip. It was great to be able to compare multiple plans to find the best option for us. The prices were reasonable, particularly compared to the difference between refundable and non-refundable airfare and hotel reservations.
Dana H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I very much appreciate the fact that the policy included some coverage for medical and emergency dental care, since I am on Medicare and that does not cover services outside the US. However, I wish the coverage limits were higher, even as an option. Knowing what a hospitalization can cost even for "minor" accidents or short-term illnesses, I was nervous about the coverage limitations in the policy.
Donald F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had a plan and we were thankful that we did not need to use it on our trip. The insurance plan gave us comfort knowing that if we needed assistance we had someone to turn to for help.
Joy S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Had our European trip cancelled at the last minute due to an air traffic controller strike in Lisbon, Portugal. Although our trans-atlantic carrier immediately provided a full refund, we needed to also cancel our European flight segments - as we were also flying from Portugal to Spain and within Spain - as well as our first night's deposit for our hotel. We contacted a Tru-Travel claims representative who proved to be very professional and courteous; she immediately began processing our claim once we provided payment verification for our flights and hotel.
Within several weeks we received a check in the mail for all our non-refundable payments.
Very pleased with Tru-Travel and their customer service. I would highly recommend them.
George K. would
recommend this plan to a friend or relative.
12 of
13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.