We are only showing ratings that have a written review.
Trawick International
Safe Travels Voyager
The insurance was useless!!! My trip got cancelled on behalf of the promoter and I filed a claim to get my money back because I insured the trip. MY CLAIM IS WAS DENIED!!!! USELESS!!! Next time use a credit card and will not purchase insurance again.
Patricia H. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
Trawick International
Safe Travels Voyager
Thankfully, I did not need to file a claim. Everything went well on my trip. The most important thing about the insurance service is that representatives were extremely helpful and responsive. Excellent customer service
Jason H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Trawick International
Safe Travels Voyager
Thankfully, we never needed to file a claim, so I cannot comment on that aspect.
But I CAN comment on the ordering process. I knew that I needed insurance, and I knew a couple of things I wanted the plan to cover. The gentleman on the phone when I placed my order actually listened to me, actually understood what I needed, and recommended a plan that was very affordable and covered all my concerns.
But I CAN comment on the ordering process. I knew that I needed insurance, and I knew a couple of things I wanted the plan to cover. The gentleman on the phone when I placed my order actually listened to me, actually understood what I needed, and recommended a plan that was very affordable and covered all my concerns.
Jason H. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
Well to be perfectly honest I can’t really leave a review since I did not have to use any part of this coverage so although I gave it five stars I feel like it’s a false representation if I did not need to use anything. It would be more authentic if I had to use it. I could have then rated. But nonetheless I’m glad that I had it because God forbid if something did happen. You know the saying, I’d rather have it and not need it than not have it and do!
Jessica M. would
recommend this plan to a friend or relative.
The trip included a
tour
Trawick International
Safe Travels Voyager
Peace of mind in this Covid age.
Wanda W. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
Fortunately I didn't have to use it , but the policy provided the coverage I needed at a fair price.
Mitchell M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Trawick International
Safe Travels Voyager
thank you but I didn't have to use it thank God but it was nice to know I had it
Patricia G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Trawick International
Safe Travels Voyager
Very cost effective insurance and definitely glad we did not have to file any claim.
Douglas E. would
recommend this plan to a friend or relative.
The trip included a
cruise
Trawick International
Safe Travels Voyager
I canceled the trip due to a positive covid test. Called to file a claim, was told it must be done online. The form would not open to file. Called and emailed customer service. The response was not helpful. I did file a claim, then felt with Celebrity to rebook another cruise. I canceled the claim with you. Never received a response.horrible service
Rosemary S. would not
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
Trawick International
Safe Travels Voyager
I had no issues .....so I don't know if you would have covered me...
Miguel D. would not
recommend this plan to a friend or relative.
"Ms. Sprenger, thank you for your review and for bringing this to our attention. We are sorry to hear your experience with us did not meet your expectations; honestly, it didn't meet ours, either and we will use this feedback to help us do better going forward. It looks like the last communication was a request for additional information, but we do not see anything about canceling it and apologize for any confusion this caused. To cancel the claim, you can reply to the email from [email protected]. We hope you can finally take the cruise and enjoy your trip. Thank you."