First of all we bought a travel insurance plan. Through insure my trip with nationwide travel. Our flight was canceled and had to rebook with carrier and had endless delays. Finally got to the resort 36 hours later. Lost over a day with resort and airline. Tried to extend a day but no flights available. Had a nonstop ticket and had to book with one stop and travel through florida. We got back and filed claim with nationwide travel insurance. We submitted paperwork and resubmitted again. We just got a response. Denied claim. Stated that we were denied because operational delays and losing a day at the resort are not covered. Why did I buy travel insurance. That it what is used for. I know this won’t be published. Will not use this company again.
Marlin M. would not
recommend this plan to a friend or relative.
So very glad we were covered and even more glad we didn't need it. But one cruiser on our ship was met at a port by an amublance, so it's always possible this coverage will hep.
Richard J. would
recommend this plan to a friend or relative.
I had to file a claim on a vacation package that was delayed over 19 hours from our original start time. It took about six weeks for them to settle. Both the companion I went with, and myself received the same amount back, but I don’t think I was reimbursed for the $89 in food that I had to spend due to being delayed on our vacation .
Kathleen S. would
recommend this plan to a friend or relative.
I was sick and could not go on my trip. We had to cancel. We filed a claim with all documents and received our due insurance payment for our coverage. The only improvement I can suggest is better communication about the timing it takes to process. There is one company that handles claims for multiple insurance companies, so they are overwhelmed. I didn't even get a notification that my claim was processed. I only knew when I received a check in the mail. Other than that, everything was as promised and I will use them again.
THOMAS V. would
recommend this plan to a friend or relative.
While I didn’t need to use the insurance it was great knowing we had it … just in case. I was very pleasantly surprised at the cost for all that was covered. I’ll be purchasing again in July for another trip!
Tessa B. would
recommend this plan to a friend or relative.