I travel regularly and have for 25+ years. I have never purchased trip insurance. Due to all the uncertainty with COVID I decided to buy it just in case. Long story short, our Sunday flight home from vacation was canceled by the airline they weren’t able to get us on another one until Tuesday! We had to be back for work/school and ended up paying $1,500 out of pocket to get home on Sunday as we had planned. The airline was terrible to us through the whole ordeal and I was so angry. Then I remembered the insurance!! I submitted a claim with my receipts as soon as we got home and was reimbursed for our out of pocket costs within 5 weeks. Easy Peasy. Definitely recommend!
Ann B. would
recommend this plan to a friend or relative.
My husband got COVID during our trip to Mexico so we could not return on time and had to change our air tickets. This plan covered all fees to change the tickets . It was very easy to file a claim and the claim was processed very quickly.
Karina K. would
recommend this plan to a friend or relative.
I purchased travel protection from BHTP as I assumed they were a reputable company. I couldn't get through to any emergency line, as their line kept dropping after going through the voice prompts. They haven't responded to my emergency email in days. I have incurred unnecessary costs and severe delays on top of an extremely painful situation. I was going to have peace of mind when purchasing travel insurance whilst traveling to see my father with stage 4 cancer and knowing I'll safely return to my pregnant wife. Instead and my flight was delayed by 12hrs with no alternative barely any reasonable alternatives, Berkshire Hathaway was nowhere to be found.
Heinrich S. would not
recommend this plan to a friend or relative.
We apologize for the phone service issues during a very high-volume time. That's not the experience we ever want our customers to have. Unfortunately insurance premiums cannot be refunded when the insured's travel had already commenced and the policy was in force.
My wife injured her foot walking in Paris. BHTP sent her a list of English speaking doctors, followed up with her the next day, made it super easy to file the claim, and sent her a full refund within a couple of weeks. This was the best customer experience we've ever had with an insurance company. We travel frequently and from now on we won't leave the house without buying a policy from BHTP. They are the best.
Mario S. would
recommend this plan to a friend or relative.
I contracted covid while on our family vacation so we had to spend an extra week at our destination isolating in a hotel room. We had $3,600 of additional expenses as a result, and the trip insurance covered it quickly and efficiently without even a question once we submitted our paperwork.
Kelly B. would
recommend this plan to a friend or relative.
Outstanding company ! We had a trip delay issue - I would never have imagined they would be so efficient in processing my claim. I have dealt with horrible companies from this site in the past, but now I will never go with any other company for insurance needs after this experience. Hopefully we never have to claim again, but their handling was all online, and painless.
INDERJEET N. would
recommend this plan to a friend or relative.
I actually had to file a trip cancellation claim for medical reasons, and I was reimbursed fairly to my expectations. Claim was processed quickly, and the evidence required was appropriate, including Dr. notes and diagnosis. Sometimes getting insurance claims can be an uphill battle, but Berkshire stood by what coverages they provided and did pay the claim quickly. The claims process can be done completely online, and while you do need to spend some time gathering receipts and evidence, it's fairly easy to upload to the website. I'd use them again.
Stefan V. would
recommend this plan to a friend or relative.
We had a travel problem due to sickness and the outcome with our travel insurance was fantastic. I have never filed a claim before so this experience convinced us to invest in this protection with BH in the future. Very easy and fast!
Janet M. would
recommend this plan to a friend or relative.