We are only showing ratings that have a written review.
The trip included a
cruise
tour
WorldTrips
Atlas MultiTrip
As I have not had to file a claim, I believe this plan was the best choice for me at this stage in my life. Medicare does not cover medical claims outside of the USA, so I knew I needed to have a plan that would cover any medical coverage I may need by traveling abroad. The agents were very helpful in explaining the benefits I would have, if an emergency or a medical need would happen while I am traveling abroad. I hope that if I do need to file a claim, that this insurance company will exceed my expectations.
Deborah K. would
recommend this plan to a friend or relative.
WorldTrips
Atlas MultiTrip
My wife twisted her foot during our trip. We were on a cruise overseas and was not sure how the coverage works on a cruise ship. We sent an email to your customer service department just to inquire the process should we decide to seek medical attention on board. We were disappointed that we didn't receive any response to our inquiry.
Fortunately, my wife was able to self-treat the injury. We didn't need the medical help. This experience caused us to wonder the support we would receive if we ever needed customer service during an emergency.
Fortunately, my wife was able to self-treat the injury. We didn't need the medical help. This experience caused us to wonder the support we would receive if we ever needed customer service during an emergency.
Rong G. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas MultiTrip
Good plan but no coverage for cancer related problems. I feel this could be discrimination as you cover for osteoporosis, which can be involved in heath problems.
Suzanne R C D. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas MultiTrip
I hope I don't ever need to file a claim, but this multiTrip plan is exactly what I wanted to give me the peace of mind for international traveling this year. I appreciate the emails received from WorldTrip. I like that their covered by Lloyd's of London.
Margery E H. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas MultiTrip
No problems I hope you are as interested if there are!!!
Jess K. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas MultiTrip
The assistance I received from your staff was excellent. The woman I used ( I apologize- I can't remember her name- she is outside of Providence, RI) was so helpful. I had some logistics to work with and she was patience and instructive. I would absolutely use them again on a trip.
I felt relieved when I returned knowing I didn't need the insurance, but yet, I was comfortable during the trip
that I had coverage if I needed it.
Many thanks for all your help.
I felt relieved when I returned knowing I didn't need the insurance, but yet, I was comfortable during the trip
that I had coverage if I needed it.
Many thanks for all your help.
William O. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
WorldTrips
Atlas MultiTrip
I found my shopping experience through InsureMyTrip to be eminently simple, straightforward, and valuable. Having purchased a year-long, multi-trip package, I am very satisfied with my selection, as well as the options presented. While I'm glad that there wasn't cause for me to use the insurance on my trip, it was comforting to know that I was covered should anything unfortunate have occurred.
Steven M. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas MultiTrip
Did not have to use it, but good to know it was available.
Jeffrey B. would
recommend this plan to a friend or relative.
WorldTrips
Atlas MultiTrip
THEY ARE VERY NICE PEOPLE AND THEY ANSWER ALL YOUR QUESTIONS. HOWEVER THEY DON'T PAY YOUR CLAIMS. I HAVE A DOCTOR'S OFFICE VISIT IN NEW YORK AND THEY DIDN'T EVEN PAY FOR THE PHARMACY EXPENSES. YOU WILL SUBMIT YOUR CLAIMS AND THEY WILL ASK FOR MORE AND MORE INFORMATION. THEY WILL LOSE SOME OF THE INFO AND YOU WILL NEED TO RE-SUBMIT YOUR CLAIM. DO NOT BUY THIS INSURANCE, YOU THINK YOU ARE INSURED BUT YOU ARE NOT.
Alicia L. would not
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
The trip included a
cruise
WorldTrips
Atlas MultiTrip
We purchased this plan because we were traveling abroad twice - first to Italy and a 12 day cruise in April and then to Norway, Sweden and Denmark the end of August. The day we landed in Oslo Norway we had to take my husband to the hospital because we thought he was having a heart attack. Thankfully, it was not. We traveled the end of August and I am writing this review the first part of November, and we still have not received reimbursement for the medical costs, which should have been covered under this plan. Very poor customer service, no response to phone calls, had to submit the claim forms three times electronically and finally gave up and mailed them in. Would not recommend HCC - Medical Insurance Service Group to anyone!
Eileen L. would not
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that you experienced difficulties early on in the communication process. We are encouraged that you informed us last month that you had been contacted by HCC Medical Insurance Services. Please let us know if you require further assistance. You can request a Advocate by calling 800-487-4722 or emailing [email protected].Dec 09,2016