We are only showing ratings that have a written review.
The trip included a
cruise
HTH Worldwide
Trip Protector Preferred
I booked a New Year's Eve cruise for 2024 that I had to cancel due to unforseen circumstances. I purchased cancel for any reason insurance
just in case.
I'm glad I did. It was a little more costly, but worth it. I submitted all the paperwork to the Insurance Company and received notification that I would be reimbursed 75% of prepaid nonrefundable trip costs.
It took about thirty days to be notified that the claim would be paid. The claims submission process was relatively seamless, and completed online. Very pleased.
just in case.
I'm glad I did. It was a little more costly, but worth it. I submitted all the paperwork to the Insurance Company and received notification that I would be reimbursed 75% of prepaid nonrefundable trip costs.
It took about thirty days to be notified that the claim would be paid. The claims submission process was relatively seamless, and completed online. Very pleased.
Mark R. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
HTH Worldwide
Trip Protector Preferred
I did not make a claim so this rating only applies to the online application process and coverage which were both very good. This rating does not apply to the claims process
DANIEL M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
HTH Worldwide
Trip Protector Preferred
Unfortunately, while I was in Cuba, I got sick. I reached out for support and it was pretty lackluster. The representative mentioned there are two doctors but he wasn’t sure what their specialty was or if they were taking patients. I very much felt like I was stuck in Cuba with no support.
Since being home, I’ve attempted to contact the claims department twice by phone and once by email and still haven’t heard anything.
Since being home, I’ve attempted to contact the claims department twice by phone and once by email and still haven’t heard anything.
Mario N. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Angie
Thank you for your review! While working with providers we have already contracted with can make the process of getting care even easier, customers are not limited to using Providers within our network. Please contact our customer service team at 847 897 5120 for the status of your claim.Aug 24,2023
HTH Worldwide
Trip Protector Preferred
I am actually quite upset with this because I sent HTH an email inquiring whether I could get some non-urgent medical treatment as a part of my plan, and they never bothered to answer even though I received an automated email from them saying that they received my inquiry. I checked my spam box too to make sure I didn’t miss any emails from them. Very upsetting.
Shy K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for your review! While working with providers HTH has already contracted with can make the process of getting care even easier, customers are not limited to using Providers within our network. One of the perks of HTH is that you can choose when and where to receive care. Our provider search can be accessed 24/4 through the member portal.Aug 10,2023
HTH Worldwide
Trip Protector Preferred
Claim was rejected as a 4 1/2 hour delay ( Causing missing international connection) does not qualify
Must be at least a 6 hour delay I'm told!
Must be at least a 6 hour delay I'm told!
Kevin C. would not
recommend this plan to a friend or relative.
The trip included a
tour
HTH Worldwide
Trip Protector Preferred
Absolutely do not get this insurance. Our family got Covid on a trip to Ecuador. I called the HTH Worldwide Trip Protector customer service as soon as we got a positive home test to see what we needed to do. I was told that we did not need to get a test at a doctor's office or pharmacy to prove that we had Covid. I was told that because of the highly contagious nature of Covid, that no proof was necessary. Now HTH refuses to cover our claim and we are out almost $2,000.
Margaret C. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
HTH Worldwide
Trip Protector Preferred
I have used HTH for previous trips and I'm very pleased with the coverage and also with the guidance that the insuremytrip representative provided, helping me to make the right decision.
Patricia G. would
recommend this plan to a friend or relative.
The trip included a
tour
HTH Worldwide
Trip Protector Preferred
Believe, that it was covering all necessary staff for trip.
Always use Insuremytrip. Com for my travel insurance, and it is simply the best and friendly.
Always use Insuremytrip. Com for my travel insurance, and it is simply the best and friendly.
Ianina S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
HTH Worldwide
Trip Protector Preferred
Provided peace of mind for my international trip. Thankfully did not have to use it.I
Marilyn V. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Preferred
Though did not use the service in this trip, very good past experience of service in Israel
Shlomo N. would
recommend this plan to a friend or relative.