Even thought I did not make any claims my attempts to contact your company to find out how to utilize the doctor on the ship were painful at best. Your phone numbers did not work and when I finally got through it was 30 minutes of Spanish Inquisition just to get another number to call. does not really make me enthusiastic about doing this again.
Richard C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I purchased coverage for both my husband and me. However, he didn't take the trip. I wrote asking for proration of my coverage but you would not refund me any portion of his plan. I was very upset and disappointed with your responses to my request and don't know if I'd use you again.
Darla V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your comments. Since you purchased the plan back on 11/16/2017, your 5/23/2018 request for a refund for your husband who decided not to travel was denied since the cancellation request was outside the 10 Day Review Period:
"All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
Since your husband was insured under this Nationwide policy from 11/17/2017 up until the day he decided to cancel, his premium was considered earned and nonrefundable.
This plan covered everything we needed for a wonderful trip. We didn't file a claim because everything went amazingly so I don't know how well their customer service is. Definitely, a worthwhile consideration if planning a trip overseas.
Matthew S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Like all good insurance you hope you never have to use it. Have piece of mind while traveling that if something happens we are covered. While on this trip an elderly passenger on the trip ended up in the hospital and the hospital was not going to release her (heard the conversation the daughter had with hospital while traveling on the bus) with out a payment of $10,000 being made on a credit card. The daughter had to call the US Embassy for assistance.
Janet B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I researched other companies but found Nationwide to have the best plan and coverage based on my medical needs.
I am however greatful that I did not have to file a claim . Just knowing that Nationwide was on my side in the event of a crises was very relaxing and I enjoyed my cruise.
David J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
"All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
Since your husband was insured under this Nationwide policy from 11/17/2017 up until the day he decided to cancel, his premium was considered earned and nonrefundable.