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Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I called Nationwide with a question if my cruise would be cancelled by NCL, would the insurance I paid will be refunded, I was told what would happen and i was very pleased with the answers I will always use Nationwide travel insurance for all my travel plans
Salvatore C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
A great plan to cover all areas of our trip and cruise. A good value for the money
MARTHA H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Affordable coverage "just in case".
John E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Luckily, we did not have to use the coverage however it certainly gave us peace of mind knowing that we had it in the event it was needed.
Clentis H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
What a sense of relief to travel knowing your protected. Thank goodness there was not a reason to use the plan but I'm enjoyed myself more knowing I'd planned for the unexpected.
Marilyn N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I have never filed a claim with this company. I can say when I had cancelled cruises they worked with me to transfer the coverage to my new trip.
Robert C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
We were very disappointed in Nationwide Insurance and this product. Our Summer 2020 European trip was cancelled in April 2020 due to the global pandemic. We contacted Nationwide immediately and they recommended that we pursue reimbursement from the travel providers then file a claim for any unrecoverable funds. We trusted that they were guiding us properly and followed their advice. We did indeed have unrecoverable funds and filed for reimbursement immediately after our last refund in Dec 2020. Nationwide denied our claim stating that the global pandemic was not a covered peril. Why was my policy not cancelled and my premium refunded when my trip was cancelled? Why did the Nationwide representative lead me on to believe that we were covered when I contacted them in April? If a global pandemic with travel shutdown all over the world is not covered, why buy insurance? At this point, I would not recommend using Nationwide and I'm not sure about purchasing travel insurance anymore. It looks like there is a very narrow window for reimbursement and obviously the insurer's intent is to deny most of the claims. My experience has been that the travel providers have been focused on taking care of their customers and the insurance company is finding ways to say no. Why buy insurance?
Charles S. would not recommend this plan to a friend or relative.
9 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Thank you for your feedback.

    We are sorry to hear that you were unable to travel. Upon learning that your claim was deemed unpayable, we reached out to you about Nationwide making an exception to cancel the policy for a refund of premium or transferring this policy to a future trip. Nationwide requires additional information from you in order to determine if you meet the guidelines for a successful exception. Please call us at 800-487-4722 or email us at [email protected] for further information.
    Jan 20,2021
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I have purchased this plan two years in a row for cruises and have not made a claim. Because of Covid my cruise was cancelled this year 190 days in advance and I reached out to InsureMyTrip.com and they facilitated a refund which I was not expecting to happen. Thanks to Nationwide and InsureMyTrip.com for great customer service during these unprecedented times.
Henry W. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Reading the plan at home, we needed better knowledge about whether the plan offered complete return of money if the trip had been cancelled in the beginning or close to the end. MAKE THE POLICY MUCH CLEARER AS TO THE MONEY RETURNED IF TRIP CANCELLED OR CANCELLED NIN THE MIDDLE OF THE TRIP
Charles B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for providing your feedback. At InsureMyTrip, we have representatives licensed in all 50 states who would be happy to review any policy details with you prior to, during, or after your trip. Please give us a call at 800-487-4722 if you have any questions moving forward or would like to discuss future travel policies.
    May 13,2020
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
In spite of the terrible issues affecting the world while we were traveling, our plans and travel were not interrupted. We were glad to have the insurance and although we did not have to use it felt good able having a safety net of sorts. We thought the price was good and will use again in our future travels.
Janice D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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