Thank you for your feedback. Please see the response provided by AIG Travel Guard below:
"Thank you for taking the time to review our plan. I’m sorry to see that your experience resulted in a 2-star rating. Our products provides trip cancellation coverage for specific covered risks, as outlined within the Policy of Insurance. It is important to review the covered risks listed in our policy prior to purchasing or shortly after the policy is purchased. If you have questions about coverage, please contact us at +1 800-826-1300. Select Prompt #2 to speak with a licensed agent who can review your coverage questions."
Thank you for the positive review of the Protect Assist plan. We are glad your trip went well, and we appreciate that you chose AIG Travel to protect your travel investment.
It is a bit difficult to rate something that was not used. If N/A had been an option that is probably where I would have put my ratings. Thankfully we did not have to use the insurance.
Patricia H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
My husband and I had to cancel a planned trip recently due to an injury. Luckily, we had trip insurance through AIG Travel. We filed a claim. They were courteous and responsive and we are getting all of our money back. Thanks AIG!
George P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
The coverage this plan provided gave me peace of mind while traveling. The events of my trip were all positive and there were no disruptions so there was never any need to contact an agent for assistance. Just knowing you were there in the event of an incident was of comfort.
Christie H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thankfully, we didn't have to submit a claim, but the policy covered what we needed for a fair price. It was a comfort to know that we had it, just in case.
Suzanne G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback. Please see the response provided by AIG Travel Guard below:
"Thank you for taking the time to review our plan. I’m sorry to see that your experience resulted in a 2-star rating. Our products provides trip cancellation coverage for specific covered risks, as outlined within the Policy of Insurance. It is important to review the covered risks listed in our policy prior to purchasing or shortly after the policy is purchased. If you have questions about coverage, please contact us at +1 800-826-1300. Select Prompt #2 to speak with a licensed agent who can review your coverage questions."