Travel Insurance Reviews for AXA Assistance USA Gold

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Filed claim
By
on
for a trip to Iceland. Iceland.
The trip included a
cruise
AXA Assistance USA Gold
Had air delay of over 30 hours on 2nd flight home from Iceland. Had to get motel for the night, 2 meals and 1 extra day for parking at airport. Requested claim form from Insurance and it came promptly by email. Did require documentation of trip payment, insurance payment , reason for flight delay from airline and receipts which I sent by mail. Did receive compensation promptly. This was the first time I ever claimed on travel insurance. The funny thing was I bought the insurance, filled out forms, sent documentation and the checks came in my husbands name. He did share with me!
Kathryn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Iceland. Iceland.
The trip included a
tour
AXA Assistance USA Gold
The plan gave me peace of mind just in case I needed to use it.
Kathy Ann S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Iceland. Iceland.
The trip included a
tour
AXA Assistance USA Gold
Good communication and information prior to trip. Appreciate the advice on which insurance plan that would best meet my needs.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a good service experience and AXA Assistance USA best fit your needs. We look forward to providing travel protection for all of your future endeavors!
    Sep 13,2016
By
on
for a trip to Iceland. Iceland.
The trip included a
cruise
AXA Assistance USA Gold
I was very pleasantly surprised by how simple the process was for me to be a paid by the company promptly
33473Robert T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Iceland. Iceland.
The trip included a
tour
AXA Assistance USA Gold
Fortunately, all went well and we didn't have a claim. We have an Antarctica trip covered with you Dec 30 , so hope we will not need to make a claim then either. I don't know how to rate as of yet. The proof will come if we ever have to file a claim. TKS
Martha J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. Please contact us directly if you need any assistance before, during or after your trip. We look forward to providing travel protection for your Antarctica endeavor!
    Jun 28,2016
By
on
for a trip to Iceland. Iceland.
The trip included a
tour
AXA Assistance USA Gold
I, fortunately, did not need to make a claim with AXA Assistance USA. I suspect that most people who buy trip insurance don't need to make claims and therefore wonder why, other than profit motive, trip insurance needs to be so expensive.
Phoebe R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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