Travel Insurance Reviews for Nationwide Choice Cruise

Wow, an honest insurance company - don't hear about that too often. I called to ask what would happen if our cruise ended up being a "cruise to nowhere" after the 2017 hurricanes. It was then that I learned our policy had an itinerary change benefit. I was advised to file the claim upon returning as they needed proof that we actually took the cruise.

In the middle of filling out the paperwork, I called Nationwide with a question and learned that my benefit was actually double what I thought! Wow. Claim documentation requirements were straightforward, no "gotchas". Claim paid in about 2 weeks. Would absolutely recommend this company again.

In the past, I had always used the same travel insurance to cover our cruises and, fortunately, never had to file a claim. The insurance seemed pretty generic and so I began a search for cruise specific policies. In my research, I came across Nationwide’s Choice Cruise Plan. The Choice Cruise Plan was a little bit more expensive than the policy I had been using, but the coverage was so much better that I thought the added expense was justified. As it turns out, I was right!

My husband and I cruised in December after hurricanes Irma and Maria caused widespread destruction in the Caribbean. One of our original ports of call was St. Maarten, but due to the devastation suffered on the island, Carnival changed our cruise itinerary from St. Maarten to Amber Cove (Puerto Plata), Dominican Republic. After review of our policy, I called Nationwide to confirm itinerary change coverage. The claims department confirmed coverage and gave me specific instructions (over the phone and in a follow-up email) on what was needed to file a claim. I filed our claim on December 18, 2017, and had a check in hand on January 2, 2018. Nationwide Choice Cruise Plan will be the only travel insurance I use for future cruises, and it will always be the cruise insurance I recommend to family and friends.

Excellent coverage for the price with the Choice Plan. Will buy again for upcoming cruises. Excellent handling of our claim by the Nationwide office. Very pleased with the service.

We had an itinerary change for our cruise and this is the first time that we bought cruise specific insurance. We were compensated very well for this change and the claim filing process was very quick and easy. We will definitely purchase this policy again in the future.

This plan covered change of ports. I booked this cruise specifically for the port stops in st. Thomas and San Juan. Due to the storms, these ports were changed to far less desirable stops. I filed the required paperwork upon return home and was mailed a check for $1500 within a week. No questions asked.

Good coverage with an nice option of being that if an itinerary is changed they cover it. Great in Hurricane season.

We purchased the Nationwide Choice Cruise policy before our November Caribbean cruise on Norwegian. 4 of the ports on our itinerary were flattened by hurricanes Irma and Maria. I called Nationwide when we got our new itinerary to inform them of the new ports and make sure we were still covered. I was informed that we still had full coverage for the new ports, and when our traveling companions called to report their itinerary change, they were informed of the pre-departure itinerary change benefit that was included in the policy. We filed our paperwork as soon as we got back from the cruise, and 15 days (10 business days) later, we each received a check for $750 for our "inconvenience". Since I didn't even consider it an inconvenience, and since we only paid $720pp for the cruise, I call it a win! Thank you Nationwide! You're the best! My only complaint would be that the representative I spoke to about the itinerary change did not remind me of the itinerary change benefit, but I fully realize that they are under no obligation to do so, and I just need to be better about reading the fine print in any policy I buy. I must say I was impressed with the time it took to get our checks, considering how many claims Nationwide must be dealing with after 4 of the most popular Caribbean ports were destroyed.

Great coverage for anyone who cruises! I highly recommend this trip insurance!

Not sure I'd use Nationwide cruise insurance again. I used the travel assistance feature due to being delayed 5 days coming home for Hurricane Irma. It took 3 days to get an answer and then was told I'd have to pay a $55 fee for help with new flights plus flight costs.

We were forced to cancel our cruise 8 days before we were scheduled to depart, as I needed surgery for a life-threatening condition. I submitted the claim for the full amount of the cruise with full documentation about a week after the cancellation. Today, 15 days later, I received checks from Nationwide for the full amount of my claim. There were no questions, and I am still stunned by the extraordinarily rapid and positive response from Nationwide. I was also blessed to have successful surgery.

I have read hundreds of trip insurance reviews on your site saying how customers were pleased with the plan and glad they did not need to use it. I have purchased trip insurance many times and said the same thing in my reviews. This time, I needed the insurance, and I couldn't imagine better service. Nationwide really is "on your side". I can't recommend this insurance more highly.