AIG was more concerned with not paying for my accident than anything. I spent a exorbitant amount of time while recovering and was constantly being asked to send information that I had already sent. I sent hospital records and personal receipts every time medical services were used. Very dissatisfied and disappointed with after care. Never again.
Floyd Lamar E. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Provided the "peace of mind" I was looking for, at a very reasonable price. Policy was easy to understand, easy to purchase, and everything was done quickly. Will use again.
Thomas R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Gold plan used to have a "cancel for any reason," rider that could be purchased. Not available any longer with the Gold. Wish they would bring that back.
Christopher J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
The two times I contacted for coverage I was told it was not covered. Missing a plane and extending my coverage time frame. I don’t see the benefit you offer. I would not recommend your company.
Andrea D. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for submitting your comments. As you were advised by AIG, you can only extend a comprehensive plan prior to your departure date. In addition, we can certainly understand your disappointment when AIG advised you that there was no coverage for your missed flight. However, all comprehensive plans including your AIG Travel Guard Gold plan are "named peril" policies that would only reimburse you for specific covered reasons that are listed in the policy.
For example, why did you miss your flight? Your policy would provide coverage for Travel Delay but only if you were delayed more than five consecutive days for the following reasons:
"(a) the Insured being involved in or delayed due to a traffic
accident while en route to a departure as substantiated by a police report;
(b) Common Carrier delay;
(c) the Insured’s or Traveling Companion’s lost or stolen
passports, travel documents or money;
(d) reasons listed under Trip Cancellation and Interruption."
We regret that you are not pleased with this purchase. Nevertheless we do hope that you will consider calling InsureMyTrip customer care in the future for assistance in quoting and purchasing a policy. We are available weekdays from 7:00 am to midnight ET and weekends from 9:00 am to 9:00 pm ET.
Thank goodness everything went smoothly and we didn't have to use it but the peace of mind it provided for older travelers like my wife and I is invaluable.
Stephen L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
For example, why did you miss your flight? Your policy would provide coverage for Travel Delay but only if you were delayed more than five consecutive days for the following reasons:
"(a) the Insured being involved in or delayed due to a traffic
accident while en route to a departure as substantiated by a police report;
(b) Common Carrier delay;
(c) the Insured’s or Traveling Companion’s lost or stolen
passports, travel documents or money;
(d) reasons listed under Trip Cancellation and Interruption."
We regret that you are not pleased with this purchase. Nevertheless we do hope that you will consider calling InsureMyTrip customer care in the future for assistance in quoting and purchasing a policy. We are available weekdays from 7:00 am to midnight ET and weekends from 9:00 am to 9:00 pm ET.