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The trip included a
tour
Travelex
Travel Basic
Travelex requires too much documentation. Customers might normally not keep boarding passes to prove that they actually followed through on the travel itinerary. They need to provide an alternative method for offering proof.
Travelex processed my claim quickly and for the full amount claimed.
Travelex processed my claim quickly and for the full amount claimed.
richard c. would
recommend this plan to a friend or relative.
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Most providers including Travelex allow insureds to submit claims online. Included on the website, you will find a list of "Frequently Asked Questions" along with the claim forms and a list of the required documents for each type of claim. Many of our customers review and print out this information prior to departing on their trip.
One fact that cannot be stressed enough is to save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received. This is especially important for medical care received overseas, as it can be incredibly difficult to get this paperwork once you have returned home. For filing a claim, nothing is more important than having accurate documentation for your loss.
Our licensed insurance experts would also be happy to explain any part of the insurance policy. We are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.