We are only showing ratings that have a written review.
The trip included a
cruise
tour
John Hancock
Silver
So glad we had this coverage during Hurricane season! Process of filing a claim was less painful that anticipated and communication was great.
Cynthia R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
This place is a total scam. You sell policies based on comparison summaries, which grossly mischaracterize the coverage. For instance, apparently cancelled flights are only covered if the destination airport ceases ALL operations for 48 Hours. WHEN IN MODERN HISTORY HAS THAT EVER HAPPENED? Of course that is not what people think when they read your summary that says "we'll cover your cancelled flight". Total scam. TBD if we file a complaint with our state insurance board.
Cody B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Overall, the claim process was easier than I expected. Besides having to send a few documents more than once, there were no issues. The servicer has a secure website that allows documents to be uploaded, rather than sending them insecurely via e-mail, or cumbersomely via fax.
Filipp S. would
recommend this plan to a friend or relative.
John Hancock
Silver
Though we did not have to use our plan (always good), having it gives us peace if mind when we travel. It’s an essential part of our trips.
Patrick O. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
Good value and thankfully did not have to use !
Barry R. would
recommend this plan to a friend or relative.
John Hancock
Silver
We have used this several times fornis and our family and feel it is good coverage for our needs, especially when traveling out of country.
Ella B. would
recommend this plan to a friend or relative.
John Hancock
Silver
I always insure my trips with John Hancock. Last year I did file a claim and they paid with no questions asked.
Gabriella H. would
recommend this plan to a friend or relative.
John Hancock
Silver
We had to cancel our trip due to an injury of one of our travelers. John Hancock was easy to work with for reimbursements of all non-refundable costs associated with the trip!
holli M. would
recommend this plan to a friend or relative.
John Hancock
Silver
Never had to use it so I can't say how good it actually is. But I purchased based on others' reviews where they had to file a claim.
Howard G. would
recommend this plan to a friend or relative.
John Hancock
Silver
Felt like a great plan for our ski trip. Glad we did not have to use it.
Edward B. would
recommend this plan to a friend or relative.