I did not have a need to use any of the coverages. Therefore, I am only guessing about things but I will say that the company did stay in touch reminding me about coverages and that gave me some comfort should some need occur.
Morris K. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel ProtectionExactCare Value
Travel insurance is a great unknown. What is a fair price? What is the real risk of needing it? This is not data any of us are familiar with so we leap into it hoping it will help us if we need it. Unless you have to interact with the company in a time of need, you never really know how good or bad it is.
Ideally, home-owners insurance would have a rider to cover those who are traveling, this way the insurance company would have,ore skin in the game if we were dissatisfied. Lacking that, good. Luck.
We bought it, did not need it, so how do we know if it money well spent.
Robert F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This is the 6th Time I have purchased a Berkshire Hathaway Travel Protection ExactCare policy for international travel. The coverage stated is good.
I have never had a claim or needed travel assistance, so I cannot comment on customer service for claims or travel support.
The coverage for Medical Evacuation is important to me.
One type of coverage that I want, but cannot get, is losses from strikes.
Travel Protection Policies do NOT cover strikes. I have been stuck in a city from which I had planned to depart, but a sudden unplanned strike of rail and air options made those travel modes unavailable. Others in that city learned of the unplanned strike before me. All rental vehicles were rented, so I was stuck. Fortunately, I was able to return to my hotel for the period of that strike (due to holding their highest level in their frequent stayer program). However, I did lose several days of holiday travel and had to eliminate visits to 3 cities.
Richard H. would
recommend this plan to a friend or relative.
Thank you for your feedback, we appreciate it. Please let us know if there were losses that we could potentially give you guidance on if you should file a claim.
Very displeased with your cancellation provisions. I have purchased another policy with you for a trip in November 2023. We will not be able to make the trip and have cancelled it. However, I can not cancel my trip insurance policy as more than 14 days have lapsed since I purchased it. So I threw away over $600. In addition, if you did not have that clause regarding coverage for pre-existing conditions mandating that I must purchase the insurance within a minimal period of time after sending in my deposit, I could have waited to purchase the trip insurance. So I lost out 2 ways-- not happy!!!!
Edna P. would
recommend this plan to a friend or relative.
We are sorry to hear that you are not happy with the cancellation policy. We do thank you for your feedback, we appreciate it. If your trip is not until November, there is potential for you to still update a plan for a new trip if it went unutilized. For more information, please call our team at 844-411-2487 Option 2.
Berkshire Hathaway Travel ProtectionExactCare Value
My daughters insisted that we purchase travel insurance for our trip to Utah. I read Clark Howard’s recommendation to go to a website to compare plans. I found that Berkshire Hathaway had the best. I’m happy that we did not need it and I’ve already recommended Berkshire.
William H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Although it took about four weeks for the adjuster to start the review of the claim, the process itself was very straightforward and painless. Initially, I submitted all required documentation, and that helped to quickly settle the claim.
DANIEL G. would
recommend this plan to a friend or relative.