I had a major pre-trip issue, Generali Global was very responsive, handied it quickly and to my satisfaction. I will definitely use them for my next trip.
Wayne H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It did not cover the fact that part of our trip burned with Canadian Forest Fires and we were given a poor option by tour company...but because we had an option I was told it would not be covered under insurance.
Amy D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We value your feedback, Amy. One of our dedicated Customer Service Representatives will contact you to further explain the benefits under your Plan. Thank you for taking the time to leave a review.
Unfortunately our trip was canceled due to the wildfires in Canada. Our tour company gave us full credit and Generali also extended credit for insurance on a future trip. Very satisfied.
Charles C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We have a dedicated customer service team who can help you understand all the covered events in your plan and can explain the services available for use even before your trip. Just give us a call next time your purchase a Plan at 800-348-9505.