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The trip included a
cruise
tour
Nationwide Mutual Insurance
Luxury Cruise
The claim process is very cumbersome. There was information that I was asked to provide and I provided what I had and I kept getting the same email asking for the information I already provided. I was asked for information that I did not have as well, such as doctor notes. None was taken by the doctor and I can’t believe for a $101 reimbursement for a $3K policy I paid for, that request is a deal breaker. I suggested a phone call to talk through what I have since emailing was not getting across but I got nowhere with that. I’m very disgusted with how this process is not conducive to provide any level of competent service. I will not use services from this company again nor recommend.
Eryka j. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Luxury Cruise
Our daughter in law became pregnant after we took out this policy and her doctor forbade her from travelling. Nationwide denied the claim. We were denied again when appealing that finding. After asking for their contact for our lawyer, we received payment very quickly. Shame!
Mark L. would not
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
Fortunately I did not have to file a claim so I don’t know how easy that would have been. The filing and paying of a claim is where you get a better sense of the value. The selection and purchase of the coverage was simple and the communication was great. I would definitely recommend.
Terry L. would
recommend this plan to a friend or relative.
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