Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fine service.
Dale W. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
Thanks for your review!Oct 30,2024
The trip included a
cruise
Generali Global Assistance
Preferred
This was the first time we had to file a claim for travel delays, which we had both outbound and returning. Generali's process was straightforward and the processed the outbound delay very quickly. I created a second claim for the return trip delay and that slowed things down - turns out they only allow one claim per policy, so if you have claims, do it all in one submission! But their customer service people were helpful and got it straightened out. This experience makes me definitely want to buy Generali plans again.
Paul W. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Hello, and thank you for your feedback. Our Customer Experience department would like to learn about your claim(s). Please email us [email protected], so that we can further assist you. We hope to hear from you soon!Sep 25,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I did not like the pre-existed condition amount of time that was needed.
Phyllis L. would not
recommend this plan to a friend or relative.
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Angie
Thank you for your feedback, Phyllis. If you have any questions about your Plan’s coverages or if you would like to file a claim, please contact us at [email protected] and one of our Customer Service Representatives can assist you.
Aug 29,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
We did not have to file a claim however based on what I wanted covered it worked
Enid G. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thanks so much for sharing your experience and choosing Generali Global Assistance!Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
It’s hard to write a review on a plan you didn’t have to use. It’s was comforting knowing I had insurance if anything did go amiss. I recommend insuremytrip all the time because it allows you to compare plans and choose the right one for you.
Lynn K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We're grateful for your support and for your choosing us!Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I’ve purchased travel insurance from InsureMyTrip several times. Fortunately I have never had to file a claim. It gives me peace of mind to have it and it is more affordable than the plans offered by the cruise lines.
Susan H. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thank you for the stellar 5-star review. Your confidence in our services is the best compliment we could ask for.Jul 24,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
This is a reputable company with several good plans from which to choose. I have purchased travel insurance from them twice. Claims are processed fairly and quickly. I will always use this company for travel insurance.
Maria C. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We're over the moon about your 5-star rating! It motivates our team to continue delivering top-notch travel protection solutions for our loyal travelers.Jul 15,2024
The trip included a
cruise
Generali Global Assistance
Standard
Although thankfully, we didn’t have to use the trip insurance, it gave us peace of mind knowing that we were covered if something did go wrong.
Carol F. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thank you for the stellar review. Your confidence in our services is the best compliment we could ask for!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were fortunate and did not need to file a claim...all went well!
Bruce G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
I put in a baggage claim. The bag clearly arrive late and we had a cruise to make so submitted cost for car to go to the airport and pick it up. Claim denied as not covered. Very unhappy with that.
Peter R. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Angie
We appreciate your feedback, Peter. We are sorry for not meeting your expectations. Unfortunately, we are unable to locate a claim based on the information in the review. Please email our marketing team so we can offer further assistance @[email protected] with additional information. We hope to hear from you soon.
Jun 20,2024