We never had to use it so I can't speak about how well it worked, but we reviewed what it covered before we went and it would have covered the worst case scenario of pretty much everything we came across but never actually happened, so overall, we're completely satisfied. The only way we could be MORE satisfied is if something DID happen and we HAD to use it, but I think I like it better this way.
Chae A. would
recommend this plan to a friend or relative.
Our infant got sick while abroad and just couldn't break a fever and wouldn't eat/drink. As much as I didn't want to bring her to the doctor, we did. We had to pay for everything in cash/credit card and hope we would be reimbursed. The process to submit all the receipts/credit card statements was a bit of a hassle, but our claim was reimbursed and I am very satisfied. Actually in retrospect it was easier than dealing with my own health insurance in the USA.
Carolyn C. would
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Please see the response provided by Trawick International in regards to your review:
“As per your insurance policy, dental treatment that would be covered would be for damage to "Sound Natural Teeth". Since your procedure didn't indicate an injury to your Sound Natural Teeth, your claim was denied. Since we are on a public form, we cannot discuss additional details. For Claim details please contact us at 727-725-7522 or use www.CBPConnect.com”
The individual we worked with was extremely helpful and did all she could to work us through my mistake of putting the wrong dates. I was very happy with the help we received.
Kiley S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We did not go to Costa Rica and I tried multiple times to get in touch with someone. I thought the point of travel insurance was to help with the cost when you couldn’t go.
Jennifer B. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. Please see the following response from Trawick International.
"We are very sorry to hear that you were not able to make your trip to Costa Rica. We have checked our records and saw you left a voice message on 7/7/2021. We followed up with your request and sent you a claim form. Please check your spam folder and if it's not there we will send it again to you to your preferred email address."
This experience couldn't have been easier. We got the coverage we needed as required for entry into Costa Rica, as well as the additional coverage we wanted for our regular expenses. The best part was the separate document provided for upload to the health pass. It made everything so easy. Thank you!
Sandra U. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Only had to contact the company once to figure out some paperwork needed, that was a very easy and positive experience, otherwise we did not need to use the plan.
David Y. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.