The trip included a
cruise
WorldTrips
Atlas Journey Preferred
This plan gave me a feeling that if something went wrong while I was on my trip I had a backup
Vicki Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
WorldTrips
Atlas Journey Preferred
Plans are great, especially when you don't have to use them! Provides peace of mind, somewhat.
Ralph E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
My friend and I bought this plan instead of a more basic medical-only plan because we wanted protection in case flights were delayed or interrupted, or in case luggage was delayed or lost. From our experience, it was not worth it.
We did indeed have a 24-hour delay due to a missed connection. I thought I would receive the advertised payout, but it was only for expenses incurred during the delay. Since the airline paid for our hotel and gave us meal vouchers, we had zero expenses and thus were not reimbursed anything. I had thought we would receive a straight payout as compensation for the delay, but that was obviously not the case.
My friend also had his luggage lost/delayed for over 24 hours at our destination. Again, there was no direct payout, only reimbursement for things like new clothes or laundry. I had let my friend borrow my spare clothes, so again, there were no expenses to be reimbursed. If we were to do it over again, I would have suggested my friend just go on a shopping spree for free clothing since apparently that was covered.
I imagine the medical coverage was worthwhile, but we didn't need to use it. You can get medical coverage separately at a fraction of the cost of this plan. I really don't think this was worth the cost, and I suggest you read the fine print before buying it over a more basic medical-only plan.
We did indeed have a 24-hour delay due to a missed connection. I thought I would receive the advertised payout, but it was only for expenses incurred during the delay. Since the airline paid for our hotel and gave us meal vouchers, we had zero expenses and thus were not reimbursed anything. I had thought we would receive a straight payout as compensation for the delay, but that was obviously not the case.
My friend also had his luggage lost/delayed for over 24 hours at our destination. Again, there was no direct payout, only reimbursement for things like new clothes or laundry. I had let my friend borrow my spare clothes, so again, there were no expenses to be reimbursed. If we were to do it over again, I would have suggested my friend just go on a shopping spree for free clothing since apparently that was covered.
I imagine the medical coverage was worthwhile, but we didn't need to use it. You can get medical coverage separately at a fraction of the cost of this plan. I really don't think this was worth the cost, and I suggest you read the fine print before buying it over a more basic medical-only plan.
Taylor Y. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
WorldTrips
Atlas Journey Preferred
I thought the plan was a bit expensive for a family trip within the US. We bought it because we were unsure if there could be covid issues.
Timothy R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
I feel safer knowing I have the extra insurance. I have gotten many plans over the years and have only had to file one claim. I mostly cruise so that is what I insure. It a piece of mind.
Diane E. would
recommend this plan to a friend or relative.
WorldTrips
Atlas Journey Preferred
Excellent service and promp attention paid to our situation. flight was delayed due to weather, causing luggage to be delayed for a few days. The frustraion was offset by a paid claim for unexpected associated expenses.
Thank you!
Thank you!
Frank M. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
WorldTrips
Atlas Journey Preferred
I would absolutely tell every person I know to avoid this company. It is a complete and total rip off. Cancel for any reason is complete BS.
Lora Li J. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. Please see the response from WorldTrips below:
"We’d like the chance to speak with you directly regarding your experience. The Trip Cancellation for Any Reason benefit requires that the trip be canceled 48 hours prior to the schedule departure date. That said, it’s possible that you may be eligible for reimbursement from canceling your trip if the reason for cancellation is a covered reason within the policy wording. Please reach out to us at 1-866-400-6090 for further conversation. Thanks."Dec 03,2021
WorldTrips
Atlas Journey Preferred
I got this coverage since it included cancel for any reason and I was able to get that add-on within the time allowed. I thought it was important due to travelling during COVID and the possibility of new restrictions.
Kenneth F. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas Journey Preferred
We (fortunately) didn't have a claim - but the plan was reasonably priced and the peace-of-mind, knowing we had insurance, was beneficial. I'd use them again.
Kenneth K. would
recommend this plan to a friend or relative.
WorldTrips
Atlas Journey Preferred
Had last minute changes before leaving and customer service was great
Magda N. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
"Hi Taylor. We are sorry to hear of the dissatisfaction with your travel policy. While we did not receive a formal claim from you, based on the review of your call to us, we can confirm that your policy only covers actual incurred expenses under a eligible benefit. There is no indemnity benefit under the policy you purchased."