Travel Insurance Reviews for WorldTrips

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Filed claim
By
on
for a trip to India. India.
WorldTrips Atlas Journey Premier
I purchased the WorldTrips Preferred plan. My son fell ill two day before our return journey which resulted in having to reschedule and rebook our return flights as well as medical and hospital expenses. We were fully reimbursed for both. As many reviews mention, there is no way to monitor the progress of your claim but they were all processed within two weeks of filing. The only issue I had was the misunderstanding by Atlas of what my total insured amount was. This is where I have to give a shout out for InsureMyTrip. They were very proactive and assigned me a case representative and everything was sorted out within a day. Overall, I'm very pleased with the Atlas preferred insurance and InsureMyTrip and plan to get it on my next trip.
Lijoy S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to India. India.
WorldTrips Atlas International
Avoid this plan if you really want to be "insured". I was stuck in a foreign country, since my toddler fell sick (virus that causes breathing difficulty) prior to the return trip. Tokio Marine refused to pay the medical bill and the replacement ticket. The claims website is very obfuscating and pretty hard to figure out how it works. Go with a different company.
Prasanna K. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry to learn about child's illness. Upon speaking with the insurance provider it appears the medical claim was paid, subject to the deductible selected on the policy. In terms of the trip interruption claim, it appears the reason for interrupting the trip, although serious, was not related to a listed covered reason, per the certificate. You do have the right to appeal the claim, and the link to proceed with the appeal was provided by the insurance provider. In the future we encourage you, and all customers, to call us prior to purchasing the insurance and we can assist you with purchasing a policy based on your primary concerns. To speak with one of our licensed representatives, please call us at 800-487-4722. We are open 7am to Midnight EST Monday through Friday and 9am to 9pm EST Saturday and Sunday.
    Apr 03,2019
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