I usually purchase trip insurance but have rarely used it other for baggage delay. Very glad I purchased it this time. Unfortunately, my trip needed to be cancelled due to a hurricane that devastated my region. The claim process was surprisingly smooth, and I am thoroughly impressed with how the insurance handled everything. The customer service team was quick to respond to my questions.
First of all, the claims submission process was straightforward. I filled out the necessary forms and sent in all of my receipts (thankfully kept in email). I received regular updates on the status of my claim. It was delayed a bit and I needed one additional document from the airline, but I received a notice that my reimbursement check would be sent to me five weeks after I initially filed the claim. It was a relief to get the financial support I needed after the inconvenience. I will definitely consider using this company for future trips!
Jennifer O. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
This is my go to source for insuring all my trips. Luckily, I’ve never had to use the policies issued, but I always do so for the peace of mind it provides.
David R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.