We are only showing ratings that have a written review.
The trip included a
cruise
tour
Generali Global Assistance
Standard
i tried making a claim because the airline delayed our baggage and caused us to miss our flight but when i tried making a claim the woman i was assigned took hours to get back to me with new flight times and the prices were bad too.
Caroline T. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
The plan cost was very reasonable. We had to file a claim due to 5 days of our trip being cancelled/interrupted. The claim process was done online and was easy to complete. We actually received a bit more then we requested in our claim. We are quite happy with the policy, the claim process and the results. We use them again in the future.
Danny W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We made an emergency telephone contact to help track down covid test results so we could board our return flight to the US. The agent was solicitous but her plan to have their agent in Peru didn’t contact us before we went ahead and obtained a quick test at the airport
THOMAS Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
All went well. I did not need to file a claim. It was reassuring to have the policy.
Len L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Fortunately we didn' t need to make any claims against this insurance. However it was comforting to know that it was there if we needed it.
George W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Overall, this seemed like great coverage for a very reasonable price. While, happily, I ended up not needing the insurance this time around, I did file a claim in the past with this same coverage and they were great about covering the entire cost of the trip. I would highly recommend this trip insurance.
Daniel L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Hard to give a review because we did not need the insurance, but it seems as though it would've covered us well enough
Kathryn K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Since we didn't need to use this plan, it is hard to rate it. It did, however, give us peace of mind while traveling and the reviews we read were mostly positive.
Elizabeth J. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Thank you- I kept your paperwork close to me while traveling. Fortunately, we didn't need it, but it was good to know it was available if needed.
Anne A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The last two nights of my trip to Peru were spent in a hospital in Cusco. Representatives from Generali were on the phone with my travel companion at least two to three times a day. They were so helpful and considerate. Their follow-up was excellent. I was told what paperwork to get from the billing department. When I got home I sent off all the required paperwork and was paid promptly.
I was so surprised that everything went to smoothly.
I have recommended them to many of my traveling friends and won't go on another adventure without them!!
I was so surprised that everything went to smoothly.
I have recommended them to many of my traveling friends and won't go on another adventure without them!!
Elizabeth S. would
recommend this plan to a friend or relative.
If you need any additional assistance with the claims process, contact us at 800-348-9505 or via email at [email protected] and one of our dedicated customer service team members will be happy to assist you.