Travel Insurance Reviews for John Hancock Insurance Agency, Inc. Gold

We are only showing ratings that have a written review.

Sort by
Filed claim
By
on
for a trip to Peru. Peru.
The trip included a
cruise
tour
John Hancock Gold
Since I didn’t have to make a claim I can’t comment on how well this company does or how satisfied I would be with the coverage.
Margaret H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Peru. Peru.
The trip included a
tour
John Hancock Gold
My flight was cancelled and no flights were available for this and the following days. I didn't get any refund from airline for the cancelation because it was connected flight. We rented a car and drove 16 hours to get home next day. I filed the claim and got a full refund for car rental and other expenses on the way back. Claim was paid within 2 months. I would use this insurance again.
Olga K. would recommend this plan to a friend or relative.
7 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Peru. Peru.
John Hancock Gold
This is the second time I've purchased this plan for travel coverage. On both trips we've had a claim and both times the claims were processed in a timely manner and to my full satisfaction.
Marvin Edward F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Peru. Peru.
The trip included a
cruise
tour
John Hancock Gold
Spent considerable time comparing carrier plans and benefit levels and this came out on top. I called customer service a couple times too with some mundane policy questions and they were very helpful.
Steven J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Peru. Peru.
The trip included a
tour
John Hancock Gold
Comments based on the perceived value since no claim was required.
John K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Peru. Peru.
The trip included a
tour
John Hancock Gold
I appreciated getting the reminder and insurance cards prior to my trip. They were helpful and I felt prepared for any adversity during my trip.
Victoria R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Peru. Peru.
The trip included a
tour
John Hancock Gold
I tried to ask a question in the first couple days of buying my policy (allowable cancel period) but never received a response.
Rebecca S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Peru. Peru.
The trip included a
tour
John Hancock Gold
Did not need the coverage so not sure how to rate the coverage.
Gary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.