Travel Insurance Reviews for International Medical Group

I'm home and didn't have to use the insurance, but glad I had it. It was recommended to me from someone who uses it for all her trips.

Easy to use and very affordable!
Keep you informed and provide updates up until you travel!

I have had other policies through IMG before and even had to file a claim once which was promptly paid. I like that IMG is primary for any medical issues so that I don't have to file with my current provider first. While I did not need to use the policy this time, it was comforting to know that I had it. We were flying back after a cruise on Friday - July 19 when the Crowdstrike Global IT issues hit our cruise line (Delaying disembarkation) and our airline ( delays in check in). Many flights were canceled. If my flight had been canceled, I would have needed to overnight at a hotel in London plus get rebooked on another flight. Knowing that I had this IMG policy, I wasn't worried. Luckily we made it to the airport with 2 hours to spare and our Virgin Atlantic flight took off just 30 minutes late and we arrived in Tampa on time. Many times, things are out of your control and it was nice to know that IMG would have my back.

What can I say, I paid a lot of money for something that was not needed but mandated. It's insurance - need I say more.

Fortunately, I did not need to use any of the plan provisions

We were already abroad when one of us tested + on a Covid home test. We emailed IMG with a question regarding proof needed if we were not allowed to board our cruise. We didn’t hear back from them until we were headed home 16 days later. What we got was a generic email. Terrible customer service. Would never use them again.

I had no claims or incidents fir which use of insurance was needed, but it seemed it had reasonable cost for the coverage and sign up process was easy.

we have been very satisfied with insure my trip. luckily we havent needed to file aclaim. the process for purchasing the plan was easy and it was great to speak to a human. we also appreciated their sending us both the full policy to read via the computer but also the few page summary with all the phone numbers and procedures. we have used this company before and will again in the future

I traveled with a hiking group of women who were all in our mid to late seventies. Because of our age and the high level of physical activity we all opted for this insurance plan and were secure knowing that we were fully covered for any eventuality. Luckily, we didn't need to make a claim.